Initiation to Microsoft Shift
Microsoft Bookings Video Training - Getting Started with Microsoft Bookings
Video Training Microsoft 365 - Intelligent Search in Microsoft 365 environment
Microsoft Word Video Training – Discovery
Part 05 - Mastering Prompts for Generative AI: Creation, Evaluation, and Best Practices
Microsoft Word Video Training – Intermediate
Clarify your desires, lift your self-censorship, express your requests clearly and be prepared for all the answers.
Assert yourself healthily at work in a win-win relationship. Detect escapist, aggressive and manipulative attitudes, and adopt healthy assertiveness.
Adopt win-win communication by establishing an equal relationship with the other person. Learn to identify the 4 life positions and promote the OK/OK position, the antidote to toxic relationships.
Decipher power-grabbing strategies such as fear, pride, envy, compassion and admiration. Free yourself from these manipulative games and attitudes, and stop taking or giving power indiscriminately.
Improve your emotional intelligence by recognizing, understanding and managing your emotions and those of others. For better communication and decision-making.
Break the silence and express your difficulties at work. Listen out for signs of stress and intelligently share your needs with your colleagues, your hierarchy and the internal relays that prevent Psychosocial Risks.
Learn how to set limits and say no while asserting your personal and professional choices. Discover 6 effective techniques to decline requests respectfully and confidently.
Listen to and question your interlocutor to understand his motivations and criteria of choice. Learn how to value each SPECIES need to better convince without manipulating.
Become a constructive collaborator by overcoming the 3 innate attitudes that hinder collaboration and by using the 4 positive levers that transform the impossible into the possible. Choose to be an optimistic realist.
Master the 4 key laws of communication to facilitate your professional interactions. Discover how to adapt your messages to the "iceberg person" in front of you.
Giving attention is essential for boosting self-esteem and energy. Give them tactfully and intelligently to foster a positive team atmosphere.
Get inspired by Nonviolent Communication at work. Protect yourself from the 4 communication traps: judgments, beliefs, binary thinking and disempowering language.
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