Accompanying your employees towards successful change

Training Theme

This training presents a structured approach to supporting teams through organizational change. It relies on the curve of change to understand and manage the different phases of resistance (denial, anger, bargaining, decompensation). Participants discover concrete tools to communicate effectively, support their employees and promote acceptance of change. The training emphasizes the importance of transparency, active listening, and recognizing emotions. It provides a practical framework for transforming resistance into opportunities for positive change.

Training Objectives

In this online course, you will learn how to:

• Welcome with kindness and manage individual resistances to change.
• Identify the different stages of the change curve: denial, anger, ...
• Support employees through the various stages of change.
• Encourage and value appropriate behaviors.
• Recognize and give meaning to the experience of change.
• Communicate effectively during times of change.

Target Audience 

Anyone going through or supporting change.

Training Content 

This module contains 4 parts:

DISCOVER

• Identify your personal challenges and motivations for change.

SHAKING UP

• Storytelling: Video "The Art of Communication according to Alan Mulally", 2'15
  • An inspiring lesson on transparency and transforming a corporate culture
• Quizzes

LEARN

• Expert video: Managing resistance to change: the curve of change, 9'24
  • Presentation of the different stages of the change curve and support strategies
• Quizzes and exercises TRUE/FALSE
• Imposed vs. desired change

ANCHOR

• 10 tips for communicating well in times of change
• Slideshow: The Curve of Change and Attitudes
• Use concrete examples to define your own commitment to change.

Additional resources

• Downloadable documents:
  • Going Through Change: The Human Challenge (PDF)
  • Coaching memo sheet (PDF)
• Bonus: TED or Youtube video(s)