Management by trust: a new challenge in accountability.

Training Theme

This course explores the transformation of traditional management towards a management based on trust, particularly relevant in the context of teleworking. Through the example of MAIF and McGregor's theories, it demonstrates how confidence improves performance, reduces stress and increases engagement. It provides concrete tools to move from a "command & control" style to participatory leadership, while maintaining the balance between autonomy and follow-up. Participants learn how to develop trust, adapt their management style and create an environment conducive to innovation and commitment.

Training Objectives

In this online course, you will learn how to:

• Manage in a hybrid and remote manner by creating a trusting environment and daring to trust.
• Clarify the need for information and monitoring so as not to navigate blindly.
• Adapt management style and questioning to employees' needs.
• Monitor trust signals and stay close to remote team members to be aware of any issues.
• Maintain team cohesion and teamwork to boost commitment and enable self-regulation.
• Step back from the old "Command & Control" management style.
• Instill a dynamic of autonomy, accountability, and trust.
• Use the KSS model to enhance team engagement and efficiency.

Target Audience 

Managers who want their teams to grow in confidence

Means and Methods 

• E-learning Modules: Consisting of text, videos, interactive content, and quizzes designed to help you achieve the defined learning outcomes.
• Additional resources: Downloadable documents such as the coaching memo sheet (PDF).

Training Content 

This module contains 4 parts:

DISCOVER

• Identify your personal challenges and motivations for change.

SHAKING UP

• Presentation of the Harvard Business Review rates on the impact of management by trust
• Storytelling: Video "Management through trust at MAIF", 3'12
  • A bold transformation towards a management focused on trust, initiated in 2014
• Quiz on the positive impacts of this transition
• Trust and McGregor: Theories X and Y
• The consequences of the two types of management

LEARN

• Expert video: Remote management: the challenge of trust, 10'08
  • The differences between command & control management and trust-based management
• Detailed comparison table of the two management styles
• Quiz and TRUE/FALSE on the transition to management by trust

ANCHOR

• Autonomy and innovation: The link between trust and performance
• Download and explore the memo-coaching sheet
• Use concrete examples to define your own commitment to change.

ADDITIONAL RESOURCES

• Downloadable documents:
  • Coaching memo sheet (PDF)
• Bonus: TED or Youtube video(s)