Managing meeting participants: practical tips

Training Theme

This 25-minute training provides practical tools for effectively managing meeting participants. It addresses the management of different personalities (talkative, silent, disruptive) and proposes strategies to maintain engagement. The emphasis is on the importance of trust, understanding group dynamics, and adapting to virtual situations. Concrete advice is given to stimulate constructive participation, manage difficult behaviours and effectively use collaborative tools such as dispatch rooms. The training combines theory, practical exercises and experience sharing to transform the facilitation of meetings.

Training Objectives

In this online course, you will learn how to:

• Stimulate participants so they give their best in meetings.
• Understand the dynamics of groups in meetings.
• Master the 10 rules of virtual meetings.
• Adapt your behavior to the different personalities in the group: the silent ones, those off-topic, the talkative ones, repetitive questioners, latecomers, and the distracted.
• Ask the right questions to refocus the discussion on the meeting's topic.
• Advance the discussion intelligently until a decision is made.

Target Audience 

Anyone in a situation of conducting or participating in meetings.

Means and Methods 

• E-learning Modules: Consisting of text, videos, interactive content, and quizzes designed to help you achieve the defined learning outcomes.
• Additional resources: Downloadable documents such as the coaching memo sheet (PDF).

Training Content 

This module contains 4 parts:

DISCOVER

• Identify your personal challenges and motivations for change.

SHAKING UP

• The minute of silence in a meeting: description of the concept and use of the gong
• Storytelling: Video ""Calvin's Click"", 2'44
  • The story of a manager who transforms the effectiveness of his meetings by adopting a talent-centric approach
• Training Basics Quiz

LEARN

• The different types of participants and how to manage them:
  • Leader and counter-leader
  • Deviant and rebellious
  • Invasive and follower
  • Nitpicky and reserved
  • Distracted and entertainer
  • Confused and devil's advocate
• Expert video: "Managing participants intelligently", 11'25
  • How to Infuse Quality Animation into Your Meetings
• Quiz and exercise TRUE/FALSE

ANCHOR

• The 10 golden rules of virtual meetings
• Dispatch rooms: use and benefits
• Use concrete examples to define your own commitment to change.

ADDITIONAL RESOURCES

• Downloadable documents:
  • Coaching memo sheet (PDF)