Overcoming team resistance to change

Training Theme

This training helps managers and project managers understand and overcome resistance to change in their teams. It explores the different causes of resistance (individual, collective, organizational) and proposes concrete strategies to manage them effectively. Through practical cases and specific tools, participants learn how to welcome natural reactions to change, involve their employees and maintain transparent communication. The emphasis is on the importance of training and supporting teams rather than imposing change, for a successful and sustainable transformation.

Training Objectives

In this online course, you will learn how to:

• Identify and overcome resistance to change
• Understand the various causes of resistance to change: individual causes, collective causes, causes related to the change itself, and the manner in which the change is implemented
• Welcome instinctive resistance to change without judgment
• Listen, engage in dialogue, be genuine, and reassure teams to reduce resistance
• Negotiate with employees if negotiation can reduce their resistance
• Relay uncertainties, encourage clear communication and report challenges
• Foster trust towards leaders and project agents

Target Audience 

All managers or project managers who have to promote and support changes in their organization.

Means and Methods 

• E-learning Modules: Consisting of text, videos, interactive content, and quizzes designed to help you achieve the defined learning outcomes.
• Additional resources: Downloadable documents such as the coaching memo sheet (PDF).

Training Content 

This module contains 4 parts:

DISCOVER

• Identify your personal challenges and motivations for change

SHAKING UP

• Storytelling: Video "Satya Nadella at Microsoft", 1'58 –
  • How he transformed company culture by instilling empathy and curiosity to overcome resistance to change
• Satya Nadella's Good Practices Quiz

LEARN

• Expert video: Identifying and overcoming resistance to change, 10'49
  • Presentation of the different causes of resistance to change and how to overcome them: individual, collective/organizational causes, causes related to change and its conduct
• Text content: "Involve the resistance fighters instead of subduing them"
• Quiz and TRUE/FALSE on the causes of resistance to change

ANCHOR

• The components of resistance to change (illustrations and good practices)
• Use concrete examples to define your own commitment to change

ADDITIONAL RESOURCES

• Downloadable documents:
  • Coaching memo sheet (PDF)