Promoting cross-functionality and facilitating interdepartmental cooperation

Training Theme 

This training addresses the challenges of transversal collaboration and offers concrete tools to improve interdepartmental cooperation. It emphasizes the importance of charters of mutual commitments as a means of clarifying expectations and responsibilities between departments. Through practical exercises such as the "coat of arms for more inclusion", it helps to overcome cultural and organisational differences. The training combines theory and practice to enable managers and project managers to develop cross-functional management skills and facilitate collaboration between departments.

Training Objectives 

In this online course, you will learn how to:

• Promote inter-departmental cooperation regardless of cultural and organizational differences.
• Use the mutual commitment charter to streamline collaboration with a department you regularly work with.
• Draw up an inter-departmental charter of mutual commitment in 3 team meetings.
• Promote intercultural and cross-functional communication by understanding its challenges and pitfalls.
• Know the fundamentals of the cross-functional management approach.

Target Audience 

Managers or project leaders wishing to facilitate inter-service cooperation.

Means and Methods 

• E-learning Modules: Consisting of text, videos, interactive content, and quizzes designed to help you achieve the defined learning outcomes.
• Additional resources: Downloadable documents such as the coaching memo sheet (PDF).

Training Content 

This module contains 4 parts:

DISCOVER

• Identify your personal challenges and motivations for change.

SHAKING UP

• Storytelling: Video "SiloCorp breaks down silos", 2'24
  • A story about the isolation between departments that hinders performance and how two managers initiate actions to break down these silos
• Success Factors Quiz to Break Down Silos

LEARN

• Expert video: Charters of mutual commitments, 6'03
  • Presentation of a practical tool to streamline inter-service cooperation and facilitate the resolution of conflicts between different entities
• Example of a charter of mutual commitment between sales and marketing departments
• Quiz and TRUE/FALSE on mutual commitment charters

ANCHOR

• The "Coat of Arms for More Inclusion" tool to remove intercultural barriers
• The three steps to develop and implement a charter of commitments
• Use real-world examples to define your own commitment to change

ADDITIONAL RESOURCES

• Downloadable documents:
  • Coaching memo sheet (PDF)
  • Transversal Management Quiz (PDF)
  • Coat of Arms for More Inclusion Exercise (PDF)
  • Exercise The Three Volunteers (PDF)