Understanding your emotions for better communication

Training Theme 

This 20-minute training explores the management and expression of emotions in a professional context. It emphasizes the importance of going beyond the simple word "stress" to identify and understand one's true emotions. Through practical tools such as check-in/check-out and self-observation exercises, participants learn to recognize their internal states, express them constructively, and avoid emotional repression. The training encourages a non-violent and responsible communication approach to emotions at work.

Training Objectives 

In this course, you will learn how to:

• Be aware of the emotions that are veiled behind the catch-all term "stress".
• Name emotions in Nonviolent Communication.
• Unmask judgments and interpretations hidden within an inappropriate expression of emotions.
• Take full responsibility for your emotions.
• Recognize emotional repression and its toxic effects.
• Trace back your tensions to understand the source of stress.

Target Audience 

Anyone wishing to improve their quality of life and relationships.

Means and Methods 

• E-learning Modules: Consisting of text, videos, interactive content, and quizzes designed to help you achieve the defined learning outcomes.
• Additional resources: Downloadable documents such as the coaching memo sheet (PDF).

Training Content 

This module contains 4 parts:

DISCOVER

• Identify your personal challenges and motivations for change.

SHAKING UP

• Interactive map "Emotions and colours" on the place of emotions at work
• Check in / Check out: a Canadian practice to express one's state of mind in meetings

LEARN

• Expert video: Defining our internal state, our emotions, 7'28
  • Invitation to put the right word on one's internal and emotional state rather than using the term "stressed"
• Quiz on the usefulness of naming your emotions
• TRUE/FALSE exercise on internal states and the management of emotions

ANCHOR

• Banish the "I'm stressed" and identify the real emotions behind it
• Use concrete examples to define your own commitment to change.

ADDITIONAL RESOURCES

• Downloadable documents:
  • Coaching memo sheet (PDF)