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your Office 365 and user adoption?

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My name is Dina and I will be

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your trainer today. To begin with,

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I would like to inform you that you have

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the possibility to ask your questions

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during this life session via chat.

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You will find the answers on

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our blog the following week.

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Also, be advised that this webinar

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is being recorded and you will

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have the opportunity to view it

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soon after on our MC platform.

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So in the next 30 minutes

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will cover this content.

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There will be an introduction working

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with Office 365 and what does it change?

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Why are managers important?

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Will be the next phase and then

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we'll see what their missions are.

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And also how to guide those managers

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and then a summary the objectives today.

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Our understanding the necessity

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of managers in Office 365 and user

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adoption and also guiding managers

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to succeed in digital transformation.

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So what do users see?

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1st in their day-to-day work.

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Do accustomed to working with outlook Excel?

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PowerPoint and word in outlook.

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There will be communicating and

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managing their calendars and then

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producing spreadsheets and also

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putting together presentations

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or writing documents in Word.

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So when you go to your Microsoft Office

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Portal, what those other tiles are meant for.

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So the evolution of tools,

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what should? Managers know.

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Well first, how to handle

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document management?

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Content creation. Communication.

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And how to handle collaboration?

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So now the evolution of work methods.

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The first thing we have to do is

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shake the habits. 30 years of male

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habits are still lurking around.

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If you don't practice new ones,

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the old ones will come back.

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The same way, with a fire if you

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do not Stoke it, it will go out.

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So. Over the topics when

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it comes to collaboration,

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document management and communication.

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Well, we can categorize them

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into old school and New School,

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so we'll call it the old way of working and

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then moving on to the new way of working.

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Well, an old habit would be for

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collaboration to store documents on your

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PC and then send attachments via email.

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But the new practice would be to share

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workgroup documents in one particular space.

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The old way would be when it

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comes to document management.

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Download or downloading an

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modifying documents on your PC,

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then sending the revised version via email.

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But we were advising in the new way to

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modify documents from a storage space.

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And when you do speak of communication.

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Well, the old way would be to use

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emails again for all types of

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communication we would like to stray

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away from that and the new way would

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be to favor instant chat messaging.

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So communicating, sharing and distributing.

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Are basically developing the right reflexes

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and we want to work towards that goal.

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Again, when it comes to the

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evolution of work methods,

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developing new collaboration

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habits in Microsoft Teams.

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Collaboration works only if

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everyone is on the same page.

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And if you only centralise topics,

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so remember a channel equals

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theme or work access if you will.

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Now you need quick access

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to your daily applications.

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And your documents and files.

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So when it comes to sharing

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centralizing topics is essential.

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So you can access your daily chats,

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documents and apps.

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And also make multiple support iaccessible.

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When it comes to collaboration.

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Well, you'll be needing to Co

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edit documents in real time.

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You will need to view

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modification or changes.

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And you can also easily locate

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previous version which is.

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Very convenient and using

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comments in documents.

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And when it comes to communicating.

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Participating in Group chats or using

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at mentions to get someone's attention.

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Organizing instant or planned meetings.

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And you can also record your meetings.

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Those are really revelation

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revolutionary methods.

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So now. Supervision and leadership through

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this change are necessary to develop

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adoption and communicate these work methods.

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Here's a small diagram that represents

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really what we're facing when we are

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trying to adopt new ways of working.

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A lot of resistance comes at hand,

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so first you have the evolution of

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tools and then the evolution of habits.

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And with that you obtain your transformation.

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And then you get to D.

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Evolution of attitudes.

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Which will call the change.

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So in the transformation part,

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we're dealing with innovation of tools,

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evolution of work methods, and in the change.

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Category will be guiding human beings.

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So why are managers important?

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Well, promoting digital mobility

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and collaborative advantages

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are basically about strong

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involvement by all parties,

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and that's a key factor.

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You have your colleagues.

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We will call this the project team.

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The project team assists coordination

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of deployment and it also

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facilitates managerial mobilization.

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Then you got your top manager.

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Is the project sponsor?

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He gives the meaning and

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direction to this strategy.

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The ambassador is, on the other hand,

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give the meaning and direction

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and also guide users.

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But you have the manager.

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The measure gives the meaning and direction.

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He also leads and guides teams.

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He's an example to all or she is

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an example to all a role model,

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so we want to put our focus on the manager.

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The manager strategic

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position for the adoption.

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So in this diagram, the pyramid we

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can work from the top to the bottom,

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going from this establishment Manager,

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the Department manager,

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the service manager,

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the proximity manager.

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And to finish with the end users.

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The first thing we will deal

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with is basically confusion,

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desertion and.

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Users putting a brake on

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learning something new.

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The manager is really.

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A hands-on leader who will transmit

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his or her skills and infuse cultural

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change in his or her clothes entourage.

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Which are the end users?

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It is necessary to rely on the

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hands-on leaders because they will

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bring local initiatives and they

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will reach out to team members

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and get them on board with these

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new collaboration work methods.

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So it is essential to identify

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these hands on leaders before hand.

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If awareness,

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communication and involvement are

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not assured and compliance with

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these accountabilities are not met.

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Then user desertion of these

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new work methods,

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an Office 365 suite under

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Utilization will ensue.

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So involvement engagement of

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these leaders is crucial,

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because if they're not convinced

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of the benefits,

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the collaborative platform

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can bring to their team,

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it will be all the more

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difficult to get users on board.

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Also, delegating leadership to

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subordinate or believing that the

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lower level of hierarchy would

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master the functions will not engage

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users in the adoption of Office 365.

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So not giving yourself the means

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to accompany managers in this

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transition will only generate

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resistance from mid level managers.

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And we'd like to avoid that.

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So why are managers so important?

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But we have to deal with resistance.

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To combat this resistance,

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it is necessary to make the manager more

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of an ally than a roadblock to the user.

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To get users on board with the adoption

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of new tools instead of the desertion

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of users from Office 365 suite.

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Also, managing users resistance to change.

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Now. We want. To fight user apprehension

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by promoting new work methods.

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We want to overcome users

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hesitance to change.

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Because the Oldfield confused.

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Do you have feelings of in add inadequacy's?

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The fear of change.

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The failure to see the advantages of change.

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And the modification to them

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is synonymous with change.

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So why managers are important again while

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from change to adoption project team must

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quickly train best practices leaders.

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Beyond this tool, change the position

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of the managers will be one of a

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relay and to bring direction to the

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project among their team members.

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It is not enough to encourage

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team members to use Office 365.

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They must explain to them why,

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because this transformation starts

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with the managers own adoption of the

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Office 365 suite an it's gnu tools.

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This adoption by all team members

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initiated at the local level by the

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manager will lead to the success of the

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application of new tools and work methods.

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This success may have long

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term benefits in terms of.

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Performance.

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Efficiency.

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Ease. Higher productivity and recognition.

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So we're going from the

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change transformation to

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adoption and then success.

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Those are the four steps.

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So it will be necessary to accompany the

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manager to assess the needs and specific

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requirements of his department's team.

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So what are their patience really?

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Well, you have to determine your

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departments collaboration first.

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Collaboration is based on

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three functions. Communication.

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Cooperation and coordination.

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So the measure again will have to assess

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this apartments collaboration needs.

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A revisiting of the working methods

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within his team or her team is necessary.

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Each team member will then be able

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to understand the importance the

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areas for improvement and the need

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for this transformation project.

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Communication is important.

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Person interacts with other targeted parties

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to inform them and or make a request.

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An within cooperation.

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The people contacted produce an action

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that goes in the same direction of

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the exchange initiators expectations.

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An when we speak of coordination.

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The actions produced are also

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perfectly in tune with the actions of

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the initiator of the collaboration.

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And adjust to them as bastards again so.

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Is components must be found

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in collaborative work first,

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the human,

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organizational and technical aspects

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must find support in the tools

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put in place within the company.

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To embody through its behavior team spirit.

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The respect, listening skills,

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frankness and professionalism that the

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manager wishes to inspire his team.

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The better the needs.

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Um analysis that would say the

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better the team members commitment.

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And the final prerequisite for

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collaboration is really trust.

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So whether it's within the team,

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the management in the suggested tool,

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and in the diptych.

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I help, I'm helped.

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Collaboration guiding human beings.

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Then you go to the evolution

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of work methods and moving on

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to the innovation of tools.

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So what is the manager's role in this?

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So its role. Explaining the need.

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And reasons for change an risks.

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Without it, so giving meaning

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to transformation is important.

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This involves direct

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communication at team meetings.

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Communication is often associated with

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the ability to express oneself or to

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present an idea to the other person,

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but it's not enough to deliver

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your messages without asking

00:17:08

Have you thought of managers for your Office 365 end user adoption ? Replay

RELATED COURSES This replay is part of the following courses

Webinar - Have you thought about managers for the adoption of Microsoft 365?

Have you thought of managers for your Office 365 end user adoption ? Replay

RELATED COURSES This replay is part of the following courses

Webinar - Have you thought about managers for the adoption of Microsoft 365?

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