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an overload of information that they can no longer absorb,
00:00:15
which generates anxiety and stress.
00:00:18
They also mention the risk of cognitive overload.
00:00:23
let's focus on the phenomenon of infoobesity.
00:00:27
And visit some good practises in order to regain control
00:00:32
over the collection and absorption of information.
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The excessive volume of information to be processed
00:00:40
affects 74% of managers.
00:00:43
94% of them think the situation can only get worse.
00:00:50
by the general work direction of the strategic analysis.
00:00:54
on the impact of ICT information and
00:00:57
communication technology on work conditions stated that
00:01:03
information overload or infoobesity
00:01:06
will be one of the biggest problems to solve in organisations over the next 10 years.
00:01:14
that the volume of information available in digital format doubles every 4 years,
00:01:20
writes Caroline Sovajo,
00:01:22
author of Infobeity Understanding and Mastering the Avalanche of Information.
00:01:29
An executive receives 10 times more information today
00:01:34
than they did 10 years ago
00:01:37
and produces 10% more every year.
00:01:41
An executive thus spends more than 30% of their time
00:01:46
just managing information
00:01:48
without analysing or reusing it.
00:01:52
Information which was once a resource is now paralysing the action in
00:01:58
companies while also being responsible for a great deal of stress.
00:02:03
Filtering information
00:02:05
has therefore become essential.
00:02:08
Caroline Sauvajo recommends implementing an information diet.
00:02:13
What are the consequences of infoobesity?
00:02:17
The congestion of information first leads to
00:02:20
the degradation of the decision making process.
00:02:24
Research shows that there is an optimal amount
00:02:27
of information needed for good decision making.
00:02:31
If we're looking to gather too much information,
00:02:34
we delay the moment of decision,
00:02:36
Can be counterproductive.
00:02:39
If we have too much information,
00:02:41
the quality of our decision making is diminished.
00:02:44
We are no longer able to sort it out and get the best out of it.
00:02:50
many of us remain certain that they need more information
00:02:54
in order to make a better decision.
00:02:57
The excessive harvesting of information is only there to reassure them.
00:03:02
According to Caroline Sovajo,
00:03:05
information overload also affects productivity
00:03:08
and decreases creativity and innovation.
00:03:12
Infoobesity could also have a negative
00:03:15
impact on mental stability and intelligence.
00:03:19
According to David Schenk,
00:03:21
in the mid-20th century,
00:03:23
we began producing information faster than we could digest it.
00:03:28
It was unprecedented.
00:03:30
Many people today become stressed and anxious at the idea of not
00:03:34
being able to align with and keep up with the flow of information
00:03:39
overwhelming them via emails,
00:03:42
social networks.
00:03:43
They believe that their inability to read and to process everything will harm them
00:03:50
by making them less effective in their work.
00:03:53
So what action to take against inobesity.
00:03:57
Action can be carried out at the global level of the company
00:04:01
training for the use of messaging
00:04:04
to learn how to select,
00:04:09
rules on the use of emails,
00:04:12
on the times of sending,
00:04:14
and on the use of CC copy to all.
00:04:17
A campaign of internal communication services for
00:04:21
a better command of information and communication.
00:04:25
And implementation of effective collaborative
00:04:28
platforms or corporate social networks,
00:04:31
the reflection of some companies on the sharing of information
00:04:35
has indeed led to the creation of a corporate social network.
00:04:40
According to Marquess International,
00:04:43
a corporate social network is a secure virtual network internal to the company
00:04:50
on which individuals,
00:04:54
or other parts of the company are gathered.
00:04:56
Individuals can be grouped into communities based on shared interests or
00:05:01
working on the same project or having a common expertise.
00:05:05
Each department can also create its own closed community.
00:05:09
The network is based on a platform that can offer address books,
00:05:17
document sharing and archiving,
00:05:19
presence management,
00:05:22
It's appropriate for the company to address the issue of information management.
00:05:28
information management is above all based on individual responsibility.
00:05:34
We receive information from every possible medium,
00:05:38
human and technological.
00:05:40
Which ones do you open?
00:05:42
Which ones do you close?
00:05:43
And when it's up to you to decide if you're going to
00:05:47
scroll through your feed or check again your inbox and above all,
00:05:52
why are you receiving or consulting this information
00:05:56
if you don't know
00:05:58
why you can't close doors and cut off the flow of information,
00:06:02
you will remain enslaved to it.
00:06:04
Which need does collecting information fulfil?
00:06:08
Need for security.
00:06:10
You're feeling insecure because you are afraid of missing essential information.
00:06:14
I'm inviting you to work on this fear that's manipulating you.
00:06:18
This mass information will keep on growing,
00:06:21
and the anxiety that humans feel when faced with their inability
00:06:25
to absorb it all must be addressed and moderated now.
00:06:30
A need for recognition.
00:06:32
Are you afraid that you'll look like an idiot if you're the last to
00:06:35
know about the ministerial change or the
00:06:38
latest legislation reform in your profession?
00:06:42
Our value does not depend on our knowledge.
00:06:46
I invite you to work on your self-esteem and your need for recognition.
00:06:52
Information is everywhere,
00:06:54
but it's up to us to let it enter our brain or not.
00:06:58
This brings us to our 4th point,
00:07:01
how to select information.
00:07:03
Let's stop for a moment and ask ourselves three questions.
00:07:08
What information do we really need?
00:07:11
What information contributes to our happiness,
00:07:14
and what information is essential to properly conduct your work?
00:07:19
Once we have determined the essential information we wish to receive,
00:07:25
what are the most suitable channels to receive it?
00:07:27
One or two blogs chosen for their relevance,
00:07:30
an information site,
00:07:35
Unsubscribe from everything else.
00:07:38
There will certainly be gaps,
00:07:41
Everything will be fine.
00:07:42
There will always be a family member or a colleague who
00:07:45
will give you the information in case you miss it.
00:07:49
Have lunch once a month with your most up to-date colleague,
00:07:53
someone who knows how to pick out
00:07:55
the important information from the mass that was available to them.
00:08:01
contact specialised media monitoring agencies that will
00:08:05
select the important information in your field
00:08:08
by screening the articles you need to read daily or weekly.
00:08:13
You can follow groups or hashtags on LinkedIn.
00:08:17
You can also use an online media watch,
00:08:22
and set alerts for every time a press article is
00:08:25
published on the topic that you are interested in.
00:08:28
Here's an example of an alert on infobeity.
00:08:32
You write down the keywords,
00:08:34
the sending frequency,
00:08:38
a blog or a book,
00:08:41
the number of results,
00:08:42
and you add your email address,
00:08:45
Another good habit,
00:08:47
whether you're with your team or at home,
00:08:50
I invite you to share the information and its collection times.
00:08:54
What information do I possess that is essential
00:08:57
for my colleagues to know and vice versa?
00:09:01
some people deliberately hide or keep information.
00:09:05
Lack of information can cause projects to go wrong.
00:09:08
This makes it difficult to make the right decisions.
00:09:12
I invite you to keep demanding information from these people.
00:09:17
If you think they're acting in bad faith,
00:09:20
do it in writing.
00:09:22
can you tell me if
00:09:25
do you have a piece of information
00:09:27
that could be necessary for me to properly conduct this project?
00:09:31
And if you've had a bad experience,
00:09:34
keep track of it.
00:09:36
I have just found out about some essential information
00:09:39
related to the project that I'm working on.
00:09:42
This piece of information was in your possession.
00:09:45
In order to make the best possible progress on projects next time,
00:09:50
could you keep me informed of?
00:09:52
A good flow of information is a key element in the success of the company.
00:09:58
Demand clarity over and over.
00:10:03
also share the collecting of information,
00:10:06
collaborating with your family,
00:10:10
Someone reads a certain book or a specialist magazine.
00:10:13
You don't have time to read it all.
00:10:15
What a waste of time.
00:10:17
Someone else attends such and such a conference or a trade show.
00:10:21
Someone is searching for information on our competitors.
00:10:24
This implies trusting each other
00:10:27
and scheduling times to share information.
00:10:31
Reader digest times.
00:10:33
In a team meeting,
00:10:35
everyone shares in 3 minutes the newly
00:10:38
collected information that affects the service,
00:10:41
or they could write short articles of 10.
00:10:44
Lines maximum on the company's internal social network so they
00:10:48
can post in the blog News of the week.
00:10:51
I recommend sharing information on a platform that's specific to the department,
00:10:56
whether or not it is integrated into the company's social network.
00:11:01
Add an FAQ to it.
00:11:04
Each employee can write down online the answer
00:11:07
to the main questions that they're asked.
00:11:10
It saves time for everyone.
00:11:12
If I have a question,
00:11:13
I will check online first and see if the answer is already there.
00:11:17
I remember a manager who used to complain
00:11:21
about his employees coming to him one by one,
00:11:24
asking about what had been exchanged in the last executive committee meeting.
00:11:29
The manager was very satisfied with the interest
00:11:31
that they showed in the company's group strategy.
00:11:34
But complained that they didn't have the patience to wait for the next team meeting.
00:11:40
He then decided to write a short report
00:11:43
of every meeting on the online collaborative tool
00:11:46
until he could talk about it at the next meeting and everyone saved time.
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