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This session is part of a big topic, which is called “Courses by Product”.
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It is related to Office 365.
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This session is about communication tools in Office 365.
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Welcome to this session.
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My name is Charles Bonachera and we're going to spend the next 30 to maximum 45 minutes together.
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What will we be discussing during this period?
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Here is the plan.
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We will introduce the main communication tools of Office 365:
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Outlook, which is the messaging service that you've probably known for long time
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from Microsoft and here in its 2016 version.
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Then we will have a closer look at Skype for Business.
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In fact, not Skype for desktop but Skype for Business.
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We will be discovering what's available in this application and communication tool.
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At the end, we will see how both tools/applications are Integrated together,
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the integration between Outlook and Skype, the close relationship between both.
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We will see that in a few minutes.
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The goal of this session are to discover the tools that I've described,
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tools that will help improve and facilitate your communication.
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Along with that, these tools will also add reactivity to your communication ways,
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Let's go to the main tool of this session, which is Outlook.
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You probably know Outlook.
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Quickly, let's discover the interface.
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On the upper part of the screen, you find the tabs.
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Each tab is related to a group of actions.
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everything related to folders,
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everything related to the view/layout.
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Each time you select a tab,
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the ribbon, which is underneath,
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adapts to what are supposed to be your needed actions and commands
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and you see that the ribbon adapts contextually to what you are supposed to be needing.
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The part below on the left is the folder pane
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with all the folders:
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inbox, sent items, deleted items, etc.
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The list of emails arriving, I will show you how they arrive.
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The order is the newest here and the oldest at the bottom.
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On the right, the reading pane
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which is by default on the right part of the screen.
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Emails arrive here,
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many opportunities and possibilities are available in Outlook
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mainly to order and organize your emails.
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First you can see that they are all ordered by date
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and newest. You can click on "Newest"
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and see that the oldest is coming first now.
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You can click to get back to the previous order.
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It is sorted by date but you can select to have it ordered by sender
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or by whatever you prefer;
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by category if you use categories...
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if you select by from or whatever other ordering.
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At the bottom, you have the possibility to show in groups.
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This time, all the emails are grouped by sender.
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If you right-click for example, on the header of a group
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and select "Collapse all groups", you've got the list of all of your senders
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and you see that some of them are in bold and with a figure
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meaning that in this group there are some unread emails
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and the figure indicates the number of emails that are not read in this group.
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If I open, I can see with this vertical bar
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that these 2 emails are still unread.
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That's the same in this group: 7 emails are unread.
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That's the first possibility to order by date.
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If you check this "Show in Groups" option
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you see that it collapses all groups and everything is grouped again.
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Every emails are received normally.
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Today no emails have been received, yesterday, Tuesday, Monday, etc.
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It's very interesting to choose the order for the emails and show them in groups are not.
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Remember to right-click and collapse all groups to have all the groups collapsed
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which is a cleaner view, I think.
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That's one opportunity.
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Here you have "Unread"
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where you'll see all the unread emails.
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That's another option for organizing and ordering your mailbox.
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You can still create new folders here.
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Once the folder has been created,
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to send a mail to this folder,
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right click, "Move", and select in the list the folder where you want this email to be sent.
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Or even easier: you drag and drop directly in the folder.
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Now you find it here.
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Of course you can send it back to the inbox.
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So that is Outlook.
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In terms of organization,
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to tell you that you can right-click to have several actions.
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Among them, you have the possibility to categorize your emails
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with standard categories
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that you can quickly change, rename, create new ones.
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Then you will be able to, for example, give a category to this email.
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In this case, this new icon appears in the list of emails.
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If you open the email in the reading pane
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Here there is a blue bar to show you to which category this email is related.
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It's a few things to understand when you have lots of emails already organized and classified
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or categorized, it may be interesting to have a very powerful search function
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where you can select where the search will be performed:
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the current folder, subfolders, current mailbox, for example.
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It's very powerful because you don't need to enter complete words,
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only a string of characters.
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For example, if I write "teach"
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you see that the system is able to retrieve Teachoip for example.
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If I select, everything with "teachoip" appears.
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The search can be performed anywhere:
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in the sender name, recipient name, in the body of the mail, etc.
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When the search is performed you see that the string of characters is highlighted everywhere.
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It may be the sender, the body of the email.
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It's a very powerful search and you can use the field above the list of emails.
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Be careful to select where to perform search
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because if, like me, you have several accounts,
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searching several inboxes may take several minutes.
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Here are some possibilities for you to order, classify and organize your mailbox.
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That was Outlook.
