Avoid email overload

Training Theme

This 20-minute training course offers a practical approach to better manage your professional mailbox. Faced with the observation that 68% of employees receive up to 100 emails per day and that managers devote 2 hours to them daily, the training presents 7 essential tips: reduce the sending of emails, facilitate reading, choose your recipients, prioritize reading, group and classify your emails, master your email software and do a detox. The use of ChatGPT and the introduction of an email-free day are proposed as innovative solutions. Practical exercises and a memo-coaching sheet help to anchor learning.

Training Objectives

In this online course, you will learn how to:

• Send fewer emails and prioritize other means of communication.
• Use ChatGPT to facilitate the drafting and proofreading of your emails.
• Make it easier for your peers to read the emails you send.
• Choose your recipients, the CC, and BCC fields wisely.
• Quickly read and delete emails that don't concern you.
• Prioritize and group emails to achieve an empty inbox.
• Do an email detox.

Target Audience 

Anyone facing a flood of emails that makes discernment and decision-making difficult.

Means and Methods 

• E-learning Modules: Consisting of text, videos, interactive content, and quizzes designed to help you achieve the defined learning outcomes.
• Additional resources: Downloadable documents such as the coaching memo sheet (PDF).

Training Content 

This module contains 4 parts:

DISCOVER

• Identify your personal challenges and motivations for change.

SHAKING UP

• Key figures on the use of emails:
  • 60% of emails are described as ""Umbrella""
  • Emails are considered one of the main stressors at work
  • It takes about 64 seconds to refocus after each email consultation
  • Executives spend 2 hours a day reading their emails
• A day without email: alternatives to email (travelling, calling each other, chatting)
• ChatGPT and emails: example of use for writing emails

LEARN

• Expert video: The use of email, 9'00
  • Presentation of the 7 practical tips to improve email usage and save time
• Quiz and TRUE/FALSE on good practices for the use of emails

ANCHOR

• The use of email: 7 practical tips illustrated by a mind map
• Use concrete examples to define your own commitment to change.

ADDITIONAL RESOURCES

• Downloadable documents:
  • Coaching memo sheet (PDF)