Develop emotional intelligence

Training Theme 

This training explores emotional intelligence (EI) as a key to better communication and decision-making at work. Through a self-diagnosis of EQ and the study of the four pillars (self-awareness, emotion management, empathy, social skills), it allows us to understand the impact of emotional repression and proposes concrete solutions. The training emphasizes the importance of a safe work environment where the expression of emotions is valued. It provides practical tools to develop your EI and transform emotions into opportunities for personal and professional growth.

Training Objectives 

In this course, you will learn how to:

• Conduct a self-assessment of your Emotional Quotient - EQ.
• Recognize, understand, and manage emotions to build healthy relationships.
• Understand the hidden needs behind negative emotions (fear, sadness, anger).
• Increase your Emotional Quotient by seeking feedback.
• Articulate your needs while taking full responsibility for your emotions.
• Make appropriate decisions without censoring your feelings.

Target Audience 

Anyone wishing to improve their quality of life and relationships.

Means and Methods 

• E-learning Modules: Consisting of text, videos, interactive content, and quizzes designed to help you achieve the defined learning outcomes.
• Additional resources: Downloadable documents such as the Self-Diagnosis of the Emotional Quotient (PDF) and Coaching memo sheet (PDF).

Training Content 

This module contains 4 parts:

DISCOVER

• Identify your personal challenges and motivations for change.

SHAKING UP

• Self-diagnosis of the Emotional Quotient (EQ) and warnings about its interpretation
• Storytelling: Video ""It's not emotional intelligence"", 2'23
  • An exploration of the often misunderstood nuances of emotional intelligence, inviting us to question well-intentioned but potentially harmful behaviors.
• Quizzes

LEARN

• Expert video: Increasing your emotional intelligence, 9'53
  • Exploring EQ testing, the importance of mature emotional intelligence, and ways to improve it.
• Quizzes and TRUE/FALSE
• The 4 pillars of emotional intelligence at work
• The consequences of emotional repression in the short, medium and long term
• Measures to avoid emotional repression

ANCHOR

• Action plan to avoid emotional repression
• Use concrete examples to define your own commitment to change.

ADDITIONAL RESOURCES

• Downloadable documents:
  • Self-Diagnosis of the Emotional Quotient (PDF)
  • Coaching memo sheet (PDF)
• Bonus: TED or Youtube video(s)"