Effective Decision-making in Times of Uncertainty

Training Theme

This course addresses effective decision-making in a VUCA (Volatile, Uncertain, Complex, Ambiguous) environment. It emphasizes the importance of participatory leadership and team trust, while exploring the balance between rational and intuitive approaches. The training covers the different methods of collective decision-making, the management of cognitive biases, and the use of modern digital tools. It offers concrete techniques to assess the impact of decisions, manage resistance to change and support their implementation. The focus is on transparent communication and continuous adaptation to feedback.

Training Objectives

In this online course, you will learn how to:

• Adapt your decision-making style to the VUCA context by developing participative leadership
• Choose and implement the collective decision-making method appropriate for each situation
• Identify and avoid cognitive biases that impact decision-making
• Measure the impact of your decisions and adjust your approach through feedback
• Effectively use digital tools to facilitate collaborative decision-making

Target Audience 

Anyone wanting to improve team decision-making.

Means and Methods 

• E-learning Modules: Consisting of text, videos, interactive content, and quizzes designed to help you achieve the defined learning outcomes.
• Additional resources: Downloadable documents such as the coaching memo sheet (PDF).

Training Content 

This module contains 2 modules:

• The fundamentals of decision-making
  • The VUCA context and its impact
  • Reason versus Intuition
  • Collaborative decision-making methods
  • Division of Decision-Making Powers
  • Cognitive pitfalls and biases to avoid
• Implementation and management of decisions
  • Techniques and tools for collective decision-making
  • Evaluation of the impact of decisions
  • Communication and support for decisions
  • Digital decision-making tools