How to assert yourself healthily at work

Training Theme 

This training helps to develop assertive communication at work, avoiding the pitfalls of evasion, aggressiveness and manipulation. Through self-diagnosis and practical exercises, you will learn how to assert yourself in a healthy way in a win-win relationship. The training addresses Gordon's 4 attitudes to conflict and offers concrete techniques for respectful self-assertion. Tools like anger management and authentic communication are explored to improve your professional relationships. Additional resources make it possible to deepen and anchor learning.

Training Objectives 

In this course, you will learn how to:

• Assert yourself healthily without resorting to evasion, aggression, or manipulation.
• Be aware of our doormat, rogue, or hedgehog behaviors.
• Communicate assertively while respecting both yourself and the other.
• Identify your avoidance behaviors and how to overcome them.
• Recognize your aggression and express your disapproval in a healthy way.
• Speak authentically, on your behalf, by stating facts and proposing solutions.
• Dare to speak, with respect and authenticity, to transition from the 3 unadjusted attitudes to the ideal attitude of assertiveness.

Target Audience 

Anyone wishing to promote a positive model of communication and collaboration.

Means and Methods 

• E-learning Modules: Consisting of text, videos, interactive content, and quizzes designed to help you achieve the defined learning outcomes.
• Additional resources: Downloadable documents such as the coaching memo sheet (PDF).

Training Content 

This module contains 3 parts:

DISCOVER

• Identify your personal challenges and motivations for change.

LEARN

• Expert video: Asserting oneself healthily without evasion, aggressiveness, manipulation, 9'59
  • Presentation of Gordon's 4 attitudes to conflict (flight, aggressiveness, manipulation, assertiveness) and tips for healthy self-assertion
• Quiz and exercise TRUE/FALSE

ANCHOR

• Self-diagnosis of assertiveness
• Playing with anger: understanding the difference between controlled anger and anger suffered
• Use real-world examples to define your own commitment to change

ADDITIONAL RESOURCES

• Downloadable documents:
  • Assertiveness Questionnaire (PDF)
  • Coaching memo sheet (PDF)
• Bonus: TED or Youtube video(s)"