Increase productivity: limit interruptions!

Training Theme

This hands-on training covers how to effectively manage work disruptions to increase productivity. It begins with a diagnosis of the interruptions (technological and human) that disrupt our concentration. Through figures, it reveals the considerable impact of interruptions on our efficiency: 40% of employees lose time because of them, with an average of one interruption every 8 minutes. The training offers concrete solutions: defining dedicated slots, setting clear rules, using technology wisely, and learning to say no tactfully.

Training Objectives

In this online course, you will learn how to:

• Diagnose interruptions (date, person, means, reason, urgency).
• Control technological interruptions by putting them back at our service.
• Limit human interruptions by setting rules and isolating yourself if necessary.
• Group interaction times to avoid constant interruptions.
• Adjust your schedule to reduce the risk of interruptions.
• Apply our "interruption kit": qualify the request, ask precise questions, and choose to respond based on one's desire and availability (Ok now, Ok later, or Not ok).

Target Audience 

Anyone wishing to (re)gain control of their time.

Means and Methods 

• E-learning Modules: Consisting of text, videos, interactive content, and quizzes designed to help you achieve the defined learning outcomes.
• Additional resources: Downloadable documents such as the coaching memo sheet (PDF).

Training Content 

This module contains 4 parts:

DISCOVER

• Identify your personal challenges and motivations for change.

SHAKING UP

• The drama of interruptions - Key figures
  • 40% of employees waste their time due to interruptions
  • Permanent interruptions can result in a 10-point drop in IQ
  • The CSP+ is interrupted every 8 minutes for 3 to 5 minutes

LEARN

• Expert video: Limiting interruptions, 9'55
  • How to diagnose interruptions, limit technological and human interruptions, and respond with finesse to requests
• Interrupt Management Quiz
• TRUE/FALSE on best practices to limit disruptions

ANCHOR

• Interruption and productivity: impact on concentration and recommendations
• Use concrete examples to define your own commitment to change.

ADDITIONAL RESOURCES

• Downloadable documents:
  • Coaching memo sheet (PDF)
• Bonus: TED or Youtube video(s)