Qualities of a successful manager

Training Theme

This training explores the three fundamental qualities of a successful manager: benevolence, courage and agility. Through a hands-on approach combining videos, interactive exercises, and real-world cases, it helps managers identify and avoid counterproductive management styles while developing their core competencies. The training emphasizes the importance of feedback, adapting to change and balancing kindness and courage in decision-making. It provides practical tools to assess and improve one's managerial skills, while encouraging a personal commitment to change.

Training Objectives

In this online course, you will learn how to:

• Develop benevolence towards employees.
• Make difficult and risky decisions with courage.
• Provide teams in transition with vision and purpose.
• Delegate tasks and accept mistakes and differences.
• Acknowledge your own mistakes and allow teams the right to make errors.
• Conduct meetings and debate without imposing your vision.
• Demonstrate agility in managing multiculturalism and change.

Target Audience 

Managers wishing to acquire management fundamentals.

Means and Methods 

• E-learning Modules: Consisting of text, videos, interactive content, and quizzes designed to help you achieve the defined learning outcomes.
• Additional resources: Downloadable documents such as the coaching memo sheet (PDF).

Training Content 

This module contains 4 parts:

DISCOVER

• Identify your personal challenges and motivations for change.

SHAKING UP

• Presentation of management styles to avoid:
  • "Microscope" management: excessive control and micromanagement
  • "Seagull" management: superficial intervention with no real impact
  • "Coup de Barre" management: impulsive and disruptive changes
  • "Marshmallow" management: lack of authority and excess of consensus
• Storytelling: Video "Brave, benevolent and agile?", 1'03
• Interactive exercise: matching managerial actions with the corresponding qualities (courage, benevolence, agility)

LEARN

• Expert video: The qualities of the manager, 5'12
• Quizzes and TRUE/FALSE – assessment of knowledge on essential managerial qualities

ANCHOR

• Thinking about agility and feedback (article on the importance of agility in management)
• Maury Fabien's comments on adaptation and feedback
• Self-assessment of the 3 essential qualities
• Use real-world examples to define your own commitment to change

ADDITIONAL RESOURCES

• Downloadable documents:
  • Coaching memo sheet (PDF)