Speak freely and provide feedback to your boss

Training Theme 

This 20-minute training course teaches how to give constructive feedback to your line manager to improve collaboration. It addresses psychological barriers such as bullying and self-censorship, and then provides a methodology structured in four steps: asking for agreement, describing the specific facts without judgment, actively listening, and negotiating win-win solutions. The training emphasizes the importance of balanced bottom-up communication, including both positive feedback and areas for improvement, and emphasizes the adoption of a constructive professional posture.

Training Objectives 

In this course, you will learn how to:

• Dare to provide constructive feedback to your boss without waiting.
• Maintain the right posture during the feedback conversation with your boss (neither intimidated nor arrogant).
• Structure your feedback discussion to make it clear, understandable, and constructive.
• Take a step back and recognize your own responsibility in the situation.
• Listen to your boss's response, remaining focused on finding a solution, even if he justifies or attacks you in return.
• Negotiate concrete and mutual changes in the manager-managed collaboration.

Target Audience 

Anyone wishing to promote a positive mode of communication and collaboration

Means and Methods 

• E-learning Modules: Consisting of text, videos, interactive content, and quizzes designed to help you achieve the defined learning outcomes.
• Additional resources: Downloadable documents such as the coaching memo sheet (PDF).

Training Content 

This module contains 4 parts:

DISCOVER

• Identify your personal challenges and motivations for change.

SHAKING UP

• Storytelling: Video ""Feedback too late"", 2'03
  • Katia and Nabila's story that illustrates the importance of employee feedback to their manager
• Quiz on behaviours that could have changed the situation
• "Intimidated by your boss?" - Tips for overcoming bullying in front of your boss

LEARN

• Expert video: Giving feedback to your boss, 10'22
  • How to dare to talk to your boss, have the right posture and structure your speech
• Quiz and TRUE/FALSE exercise on good feedback practices

ANCHOR

• Key steps to give feedback to your boss
• How to compliment your manager
• Use concrete examples to define your own commitment to change.

ADDITIONAL RESOURCES

• Downloadable documents:
  • Coaching memo sheet (PDF)
• Bonus: TED or Youtube video(s)"