00:00:04
diversity does not at first glance seem to
00:00:07
bring many benefits in many contexts and domains.
00:00:11
On a production line,
00:00:13
the best operator seems to be the most efficient,
00:00:15
regardless of gender,
00:00:17
or migratory background.
00:00:19
But a job does not end with what an employee does on the production line,
00:00:23
and if that were the case,
00:00:24
then the job would be very quickly replaced by
00:00:26
a robot or any other so-called intelligent machine.
00:00:30
The employee contributes well beyond their actions at
00:00:33
the workstation or on the production line,
00:00:36
and if the organization has not understood this,
00:00:39
it is missing out on a great potential by limiting its employees to the status of
00:00:44
means of production.
00:00:46
The benefits of collective intelligence are no longer in question.
00:00:50
Numerous studies prove that together we are more intelligent,
00:00:54
together we are more creative,
00:00:56
and together we are better problem solvers,
00:01:00
and together we feel more mobilized.
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I recommend our video on boosting performance through collective intelligence,
00:01:07
which details these four points.
00:01:09
But does this togetherness need to be a model of diversity?
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the diversity in expertise allows for creation of complex products.
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You wouldn't think of building a new car without engineers,
00:01:23
and quality control experts.
00:01:25
Cognitive diversity brings different points of view,
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depending on our level of knowledge on a subject,
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our level of general knowledge,
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ability to make connections,
00:01:37
and our representations and mental models.
00:01:43
Every family has its box,
00:01:45
every job has its box,
00:01:47
every school has its box,
00:01:48
and every country has its box.
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Few people can think outside the box that has often shaped them.
00:01:56
We are often limited by
00:01:57
the mass consciousness of environments in which we have evolved.
00:02:02
We do not see what is outside our box.
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Bringing together people from different boxes will
00:02:08
multiply ideas and solutions for everyone.
00:02:11
I can't talk about diversity and collective intelligence
00:02:14
without quoting the work of Howard Gardner,
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the father of the theory of multiple intelligences.
00:02:20
He describes eight types of intelligences
00:02:29
bodily kinesthetic,
00:02:31
and naturalist intelligence.
00:02:33
These 8 intelligences are all valuable.
00:02:37
You'll learn more in the diversity and multiple intelligences video.
00:02:42
we pointed out that expertise diversity,
00:02:44
cognitive diversity and diversity in terms
00:02:47
of multiple intelligence confer obvious advantages.
00:02:50
But what about social diversity?
00:02:53
What is the value of diversity in race,
00:02:55
gender and sexual orientation?
00:02:58
According to the Scientific American article,
00:03:01
how diversity makes us smarter,
00:03:03
people who are different from one another in terms of race,
00:03:06
sexual orientation,
00:03:07
and other dimensions bring unique insights and
00:03:10
experiences to thinking about and accomplishing projects.
00:03:14
Diverse teams are better able to come up
00:03:17
with ingenious solutions than groups of people,
00:03:20
even brilliant ones who think the same way.
00:03:23
To drive the innovation that fuels growth,
00:03:26
companies need more than ever both creative thinkers and problem solvers.
00:03:32
a professor at the University of Michigan,
00:03:35
that diversity matters more than talent.
00:03:38
Socially diverse groups can overcome a lack of expertise
00:03:41
and even outperform single-minded teams with more skills.
00:03:47
Because homogeneous teams are more likely to produce
00:03:50
similar ideas born of identical views and interpretations,
00:03:54
they approach a problem from a single angle.
00:03:57
Socially diverse teams,
00:03:58
on the other hand,
00:03:59
tackle problems from a variety of directions and are more
00:04:02
likely to come up with an original or unexpected discovery.
00:04:08
cognitive and social diversity promotes success
00:04:11
in certain activities in particular.
00:04:13
These are predictive tasks predicting what will happen,
00:04:20
problem solving,
00:04:21
scientific research,
00:04:24
knowledge integration,
00:04:27
for all these tasks,
00:04:28
human mental diversity in co-creation and
00:04:31
or co-construction represents an enormous advantage.
00:04:35
The confrontation with different points of views brings new solutions.
00:04:41
the study on cognitive diversity by Alison
00:04:44
Reynolds and David Lewis in 2017 states that
00:04:47
diverse teams solve problems 60% faster.
00:04:51
According to a report by the Economic and Social Council,
00:04:55
the integration of young graduates of
00:04:57
foreign origin would bring various benefits,
00:05:02
improving the understanding of certain products or markets.
00:05:06
recruiting employees who are representative of
00:05:08
the diversity of their customers allows
00:05:11
to better understand them,
00:05:13
to increase their satisfaction and consequently to build their loyalty.
00:05:20
facilitating international expansion by hiring employees who
00:05:23
master not only a foreign language,
00:05:26
but also different cultural codes.
00:05:30
encourage innovation and creativity.
00:05:32
Employees who are representative of diversity allow us to better understand
00:05:37
certain products or markets and to imagine how to develop them.
00:05:41
The diversity of people in all aspects,
00:05:45
Enriches perspectives and ideas,
00:05:48
bring people together,
00:05:49
facilitate their collaboration,
00:05:51
and you will see the power of collective intelligence.
00:05:55
bringing together individuals representing diversity
00:05:58
will multiply your collective intelligence.
00:06:01
You'll gain a better understanding of markets,
00:06:05
more efficient problem solving,
00:06:06
and more innovation.
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