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Feedback that arrives too late Tutorial

What happens when feedback comes too late? 'Feedback That Arrives Too Late' dives into Katya's shocking conversation with departing collaborator Nabila, revealing missed opportunities for growth. Discover the crucial lessons about assertiveness and communication that could change your professional relationships forever!

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00:00:03

Katya felt her heart go heavy upon hearing the words of her collaborator Nabila.

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Katya,

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I've found another position.

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I'm leaving at the end of the month.

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Katya looked at Nabila in disbelief.

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She had planned to announce her promotion at the end of the month,

00:00:18

recognizing her great professional qualities.

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But why?

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asked Katya.

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It was the first time she'd sought sincere feedback.

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Indeed,

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Katya had never asked Nabia for feedback

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during their two years of working together.

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Nabia took a deep breath.

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I never dared to tell you what I was unhappy with.

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I had ideas,

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but I kept them to myself.

00:00:40

You never asked for my opinion.

00:00:43

I saw mistakes you were making that could have been avoided.

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Clients complained behind your back,

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Katya.

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They didn't feel heard by you.

00:00:51

I thought it wasn't my place to tell you.

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As for me,

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I gradually became demotivated by somewhat routine work.

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Two years without variety is long.

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I would have liked you to entrust me with new projects.

00:01:04

Katya was not expecting Nabila's words.

00:01:07

Nothing had prepared her for this,

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but it's true that she had never asked for feedback.

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They both communicated a lot,

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but only about current projects.

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Finally,

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added Naya,

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the training on assertiveness that you refused me,

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that really affected me.

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You didn't try to understand why it was essential for me.

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You made your decision without really listening.

00:01:30

Katya bit her lip.

00:01:32

Her own management mistakes becoming clear.

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I'm sorry,

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she said.

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I didn't know.

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Nabila shook her head.

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I'm sorry too.

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I now understand that I should have told you all this earlier.

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I thought keeping silent was safer,

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but I was wrong.

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It cost us both.

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Silence settled between them heavy with regrets and realizations.

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Katya understood the importance of regularly

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asking for feedback from her collaborators.

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Nabila realized the importance of breaking the silence

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and daring to give feedback to her manager,

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even when he or she doesn't ask for it.

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