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Team Objectives - A New Approach Tutorial

Discover how Philip shifts from traditional management to a collaborative team approach in 'team objectives - a new approach.' Witness the transformation as he engages his team to define shared goals, fostering creativity and communication. This compelling shift not only aims for key business targets but revitalizes teamwork dynamics. Explore the power of collaboration and see how your team can thrive!

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Philip,

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the department head,

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received the annual goals from the management.

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This year,

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the directives include a 10% increase in revenue,

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raising customer satisfaction from 90% to 95%,

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and a 5% reduction in operational costs.

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Traditionally,

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these objectives set by upper management trickle

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down the hierarchy without soliciting opinions,

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a practice Philip is accustomed to.

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In the past,

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Philip would develop a strategy and assign individual goals

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to his 10 collaborators to meet these service targets.

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However,

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this year,

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a training in participatory management and collective decision

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making inspired him to try a new method.

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Determined to involve his team in the process,

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Philip decides to stop calling these annual objectives the service goals

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and to carry them alone as a manager.

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He decides to now call them the team objectives.

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Armed with this new perspective,

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he organizes a meeting with his collaborators

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to jointly define the annual team objectives.

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On the day of the meeting,

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Philip is pleasantly surprised to find that his

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team spontaneously proposes two of the management's set objectives

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increasing revenue by 10% and improving customer satisfaction from 90 to 95%.

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Furthermore,

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they show creativity by suggesting two

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additional goals improving internal communication,

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particularly with the operations department,

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and launching a new product on the market.

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When Philip mentions the additional objective of a

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5% reduction in operational costs set by management,

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the team,

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driven by proactive momentum,

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accepts it with unexpected receptivity.

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Encouraged by this positive engagement,

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Philip plans the next meeting with the team to

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discuss ways to achieve these five team objectives.

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He's excited at the idea that his collaborators will themselves propose,

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each in their own way,

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how they can contribute to and achieve these collective goals,

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marking a shift towards more collaborative and participative management.

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