Platform Banner

The 5 Whys Tutorial

Unlock the potential of problem-solving with 'the 5 whys'! This engaging video dives into the method that helps identify root causes by asking 'why' five times. Discover how to tailor solutions to your team's preferences, enhance communication, and streamline workloads. Don't miss the chance to transform challenges into actionable insights!

01:58
106 views

Selected for you
New

00:00:10

How can you leverage the results?

00:00:15

Let's discover the 5 wise method together.

00:00:19

This method involves isolating ideas.

00:00:22

And challenging oneself to answer the question,

00:00:25

why 5 times?

00:00:28

This will help identify more precise causes and consider potential solutions.

00:00:35

Suppose for our example

00:00:37

that the blockers identified are as follows.

00:00:41

And that the questionnaire previously sent to my team.

00:00:45

revealed a tendency to feel more comfortable in their blue energy.

00:00:50

Remember,

00:00:50

these tendencies are only preference indicators.

00:00:54

A team that is comfortable in their blue energy can still

00:00:57

use the other energies depending on the situations and needs.

00:01:03

Use the wide board tool to isolate each of these blocking elements.

00:01:08

Once done,

00:01:11

Use Post-it notes to answer the question,

00:01:13

why 5 times in a row.

00:01:16

We then need to proceed in the same way.

00:01:18

For the other points noted here.

00:01:22

We may notice that the problem of confusion potentially stems from a workload

00:01:26

that is too varied and poorly distributed.

00:01:30

Let's not forget that my team indicated

00:01:32

feeling more comfortable in their blue energy.

00:01:35

I can,

00:01:36

for example,

00:01:37

propose organizing a meeting.

00:01:40

Where we would fill out an Excel file highlighting our specific skills.

00:01:46

We could also determine weekly slots that we will block in their calendars.

00:01:51

To both clearly and precisely assess the situation

00:01:54

and prevent polluting meeting requests.

Mandarine AI: WHAT YOU SHOULD KNOW