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telecommuting increased by 140%.
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The COVID-19 crisis has accelerated the process by
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highlighting the advantages and challenges of telecommuting.
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Taking into account what this period of
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isolation and social distancing has revealed,
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our focus in this video is on underlying reasons for the increase in telecommuting
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and the available resources that will drive its development in the coming decade.
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Let us first discuss the benefits of telecommuting to employees.
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we have to partly overlook the conditions
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of telecommuting in the current health crisis,
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as they are not fully representative of
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what constitutes organized and purposeful telecommuting.
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An international study of 3500 telecommuters carried out
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by Buffer in February 2020 before the crisis
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showed that 98% of them wanted to continue working from home.
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With 97% recommending it for others.
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What were some of the benefits acknowledged by these early telecommuters?
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32% acknowledged the possibility of flexible working hours.
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26% the flexibility to work from anywhere.
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21% no transportation to the workplace,
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which saves time and money.
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11% spending more time with their family,
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7% being able to work from home,
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which also saves on meal expenses.
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These early telecommuters also admitted feeling less stress as a
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result of working from home and feeling more respected.
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Within the younger generation,
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68% of young graduates want the opportunity to work from home.
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Hybrid working is currently the most popular mode of work,
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allowing the telecommuter and the company to alternate
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at the convenience of the telecommuter and the company
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working hours between the office and home.
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According to a Workopolis 2020 study,
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90% of employees believe that telecommuting makes them more productive.
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33% of full-time telecommuters say they work over 40 hours a week because they
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love what they do.
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Once they spend 3 or more days a week telecommuting,
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employees begin considering changing where they live.
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Telecommuting provides an opportunity for them to move to the suburbs
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of the countryside for a more balanced and less expensive lifestyle.
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Younger generations,
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aspire to the so-called nomadic work.
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To be a digital nomad is to be able to work from anywhere
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in the world as long as you have access to sufficient wireless connection.
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Now let's discuss the benefits of telecommuting from an employer's perspective.
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Zappi is a company founded in 2011,
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enabling users to interconnect multiple applications.
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The company is in California with staff spread
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throughout the United States and 13 countries abroad.
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it offered its employees the option of a
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$10,000 grant to leave the San Francisco area.
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Companies like Trello,
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Buffer and Basecamp
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do not have to undergo change in structure to adopt telecommuting,
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as they were already into full-time telecommuting long before the crisis.
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So what are the advantages for companies?
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A US study of October 2020 analyzed the shared emails and
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business calendars of over 3 million employees in the United States,
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and the Middle East over a 16 week period,
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including the period of confinement.
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The finding shows that employees working from home were
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more productive than their counterparts in the office.
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They worked an average of 48.5 minutes more per
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day compared to the data of typical periods.
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That's more than 4 hours of overtime per week.
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We had already seen that 90% of telecommuters
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felt they were more productive at home.
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there's a strong financial advantage for companies to have employees
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are more productive,
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without having to pay for office space.
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There are indeed significant savings to be made by businesses on real estate space.
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This often represents the 2nd largest cost item for companies.
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These savings can be channeled into financing better equipment
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for working from home.
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Companies like Automatic,
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with its 930 employees in 70 countries,
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decided to completely vacate their offices.
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They prefer paying for the equipment that employees need to work from home
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and plane tickets for physical meetings.
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To conclude on the benefits of teleworking,
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let's talk about the younger generations in the workplace,
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generations Y and Z,
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who are so keen on flexibility.
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Offering them the possibility of telecommuting will make them
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more inclined to work for you in hiring,
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as well as making it easier for you to retain talents.
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a large number of companies or SMEs outside of cities will finally have
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access to a pool of young talents willing to work for them,
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whereas in the past,
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attracting young talents to the suburbs or countryside
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or even bringing them from other countries used to be a huge obstacle.
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Having seen the benefits for employees and employers,
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now let's talk about the tools available to facilitate remote work.
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More and more freelance platforms like Upwork,
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Graphics Online are springing up.
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The freelancers you hire for tasks are rated and you can test
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them with micro tasks and only request their services as needed.
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There are few chances of making the wrong hire and
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the fees of these remote workers are often unbeatable.
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But let us refocus on telecommuting,
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100% or hybrid for employees.
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Wi Fi coverage is key to the success of telecommuting.
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5G and SpaceX satellites,
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this will soon no longer be a problem regardless of where they live or work.
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This should make it even easier for digital nomadism to flourish.
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the number of co-working spaces has risen tenfold in the last 5 years.
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These are hyper connected,
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user-friendly spaces for telecommuters wishing to not work from home.
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Choosing to be in an environment that removes the burden of loneliness,
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is without the familiar distractions of home,
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gives them access to facilities similar to those in the office,
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Some companies offer their employees access to these co-working spaces.
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Companies like Automatic,
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which runs entirely on telecommuting with its 930 employees,
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even offer coffee to employees in the cafes or co-working spaces where they work.
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Last but not least,
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the increase in the number of collaborative platforms
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and tools that make telecommuting more seamless.
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They offer communication tools,
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instant messaging,
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resource sharing tools,
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shared documents with collaborative editing capabilities,
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synchronization tools.
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shared calendars,
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shared task managements,
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Information tools,
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ESN enterprise social networks,
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specialist networks,
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These collaborative platforms,
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regardless whether they are external or internal platforms,
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centralize in a highly protected way all
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of the tools necessary for remote collaboration.
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They constitute a virtual office.
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Let us in the last part of this video,
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discuss current and future trends in telecommuting in
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light of the recent experience of global confinement.
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Prior to the COVID crisis,
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42% of employees had never worked remotely.
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85% of them were telecommuting.
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This crisis has therefore transformed the remote work environment.
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As Bruno Meddling,
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former HR director at Orange explains,
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this crisis has shown us we can do more telecommuting than thought
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and for more tasks and functions than imagined.
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According to a Kantar study,
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88% of remote workers say they want to continue telecommuting after the lockdown.
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As Bruno meddling continues,
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the challenge now is to respond to this
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massive aspiration of employees who want to avoid
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long daily commutes and benefits from the flexibility in their personal lives.
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The presence of a manager proved to be a
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huge asset in the success of this forced telecommuting.
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Staff turned to the manager for support,
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and a link to the company.
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The most efficient managers understood the importance of
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focusing more on results than on processes,
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thus allowing more room for flexibility and accountability for all.
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According to a Terra Nova survey of April 30,
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the widespread use of social distance in the workplace
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has reinforced confidence,
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encouraged employees to take more initiative,
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and enhanced delegation and autonomy,
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The best managers have tasted the benefits of collaboration based on trust,
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and empowerment.
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As a result of this experience,
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many agreements on telecommuting have been concluded
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or in the process of being established.
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They promote the idea of hybrid telecommuting
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and on-site presence of 2 to 3 days a week.
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Within the framework of this generalization of telecommuting,
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traditional management based on command and control via physical contact
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must inevitably give way to management based on trust.
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It is necessary to reinvent management by adapting
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it to this unavoidable trend of telecommuting.
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Managers must be supported and trained to make
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the transition to remote management a success.
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