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to be constantly stressed at work.
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The observation of permanent stress requires work on yourself,
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also when possible intervention from your superiors.
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companies are extremely aware of psychosocial risks known as PSR.
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And are increasingly training their managers to take them into account.
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remains personal responsibility,
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sharing our difficulties with the relevant and competent people.
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we will see how to listen to stress signals,
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how to break out of silence and intelligently express our difficulties.
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According to INRS,
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psychosocial risks result in stress,
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and a feeling of professional exhaustion which can lead to burnout,
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mental or physical suffering.
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Do you feel like you can't do your job properly,
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that you don't have enough time to do everything,
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that you are less focused,
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you close in on yourself,
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you are exhausted,
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you sleep badly because of work.
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Don't wait for the situation to get worse.
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suggests the National Agency for the Improvement of working conditions.
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Listening with kindness to the signals that our body sends us is the
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First step towards awareness.
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You will find on the internet the steps to be
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taken in case you suspect psychosocial risks with the hierarchy,
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occupational therapists,
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and staff representatives.
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They all have leeway in helping you.
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The signals can come from the body.
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chronic fatigue,
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Signals can come from.
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Hypersensitivity
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that makes you more hot tempered or anxious or prone to tears.
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The signals can come from the mind.
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You can't get your mind off problems which you ruminate over and over.
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You think about work 24 hours a day.
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Nothing interests you anymore.
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Do not take these signals lightly.
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Be aware of what is going on inside you.
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On a scale of 1 to 10.
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How would you rate your physical well-being at work
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on a scale of 1 to 10?
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Can you estimate the level of stress and fatigue at work?
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I help my coaches become aware of their feelings,
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to put their feelings,
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their difficulties into words.
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after that's done,
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50% of the time I see my coaches trying to ignore these signals,
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these difficulties.
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We feel uneasy about a project,
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we feel constant uneasiness at work,
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and we prefer to ignore it,
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least keep quiet about it.
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48% of people who admit to being stressed choose to pretend nothing has happened.
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One of my missions as a coach
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is to get the coachy out of the inertia by putting their discomfort under a rug.
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I help them take action,
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act on their environment.
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Solving the problem
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often requires talking,
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expressing the difficulties encountered to the right people.
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This is the subject of this video,
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so I will focus on that.
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When they understand that it is
00:03:36
necessary to express the difficulties encountered,
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the coach he often comes up against a second obstacle,
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the little voice in their mind trying to dissuade them from speaking.
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Here are the four main objections to keep the coachee in silence.
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I have already tried.
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It will not help.
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It's not that important,
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and it will be worse.
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The first objection I have already tried to speak.
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If that hasn't changed anything,
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then the speaking strategy needs to be reviewed.
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Construct your speech differently.
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Duplicate the words spoken with sending an email.
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Make a clearer request.
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Go see other people,
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or simply insist.
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Saying once is often not enough to make things happen.
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The second objection,
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it won't do any good to talk.
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How do you know?
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Just because you or others have tried without
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success doesn't mean it will never work.
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Things can change.
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Everything can change.
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things will change more easily if we express
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the difficulties rather than if we keep silent.
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Usually at this stage,
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the coach he continues to resist and may even
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retreat and says my situation's not that bad.
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What you feel bad at work.
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You're uncomfortable on the project.
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You have a bad relationship with your boss,
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and you find that's not important,
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that's not worth talking about to dispel the problem.
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Do you think it's normal to be stressed at work?
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Of course there may not have been a life or death situation.
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We can always find someone more unhappy than ourselves.
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you have the responsibility to do everything to take care of yourself.
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Who will take care of you if you don't?
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And taking care of yourself
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starts with telling people
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about what's difficult for you.
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Here is the final objection.
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It will be worse
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because talking,
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expressing your difficulties is so scary.
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I'm not going to be able to express myself well.
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I don't want to hurt the other person.
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My colleagues are going to give me a hard time.
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I risk being frowned upon by the hierarchy.
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To get out of this deadlock of if I speak it might be worse,
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Either the coachee admits that the disaster scenario they imagine is not probable.
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just saying no to my boss doesn't mean I will be hated or fired.
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Or the coach he succeeds in imagining these disaster
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scenarios without being afraid of them any more.
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I am ready for the client to call my line manager to complain.
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I am ready for my colleague to refuse to talk to me for a month.
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I am ready for HR to reject my demands several times.
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When our fear no longer manipulates us,
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We become free to express difficulties and problems repeatedly if necessary.
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It takes courage and self-love to express our difficulties.
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Expressing our difficulties and or asking for help
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requires daring to be weak and fragile in front of others,
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being kind to yourself without feeling guilty about having difficulties,
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to accept the reactions of those who will not want to hear from you.
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Trusting others enough to believe that some of them
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can be of real moral and concrete support to you
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when you have shattered all the false good reasons to shut up,
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then you are ready to step 3
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If you want to be heard by those around you when you express your difficulties,
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you should intelligently shape your speech.
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be specific about the facts.
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have as much evidence as possible,
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to support these facts.
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avoid accusing and passing judgment on people.
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ask for concrete help,
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suggest solutions.
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You can refer to the videos on
00:08:03
nonviolent communication and the art of negative feedback
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to anchor the right attitude to adopt.
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here are 3 sentence structures that I suggest to you
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depending on the magnitude of the difficulty you are having
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and your stress level.
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At a high level of stress,
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this is what's difficult.
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I feel bad about the collaboration with Colette.
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Here's what difficult.
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There is always tension and aggression in our relationship.
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I feel bad since the reorganization of work.
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Here is what's difficult.
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I do not find any sense or motivation any more on the current projects.
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Another level of difficulty expression.
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I can't make it.
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Here's what I need.
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You have given me a new client.
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I can't make it.
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I need you to advise me on how to handle its requirements.
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I have to fill in 10 files per day.
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I need to review the methodology and the time frame necessary to complete each step.
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The last level of expression of difficulty speaking before stress overwhelms us.
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This does not suit me.
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Here is what I suggest.
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You told me with a smirk in the
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meeting that my participatory management does not work.
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It does not suit me.
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that we meet for an individual interview
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and that we address one by one the concrete points
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of your dissatisfaction with the work of the team.
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You tell me that I have to take up
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the work of my colleague on sick leave.
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That does not suit me.
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I propose to go over these 3 files
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and make an update in a week to see if it is tenable for me.
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Do you want to avoid the psychosocial risks known as PSR?
00:09:56
Listen to stress signals first.
00:10:00
once you are clear on the cause of your stress,
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do not let yourself endure it.
00:10:05
Break the silence and intelligently express your difficulties and
00:10:10
your requests to the concerned and competent people.
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