Increasing your emotional intelligence Tutorial

Unlock the power of emotional intelligence with our video, "Increasing Your Emotional Intelligence"! Discover how understanding emotions can transform your communication and relationships. Learn to manage fear, sadness, and anger effectively. Dive into practical strategies to enhance your emotional quotient daily and strengthen connections in your personal and professional life. Don't miss this opportunity to elevate your EQ!

  • 11:12
  • 3 views
00:00:06
emotional quotient calculated just like an IQ intelligence quotient,
00:00:11
to assess people's ability to 1,
00:00:14
recognize emotions,
00:00:15
2,
00:00:16
understand those emotions,
00:00:17
and 3,
00:00:19
manage those emotions their own and those of others.
00:00:23
In this video we will answer three questions.
00:00:26
What does emotional intelligence bring,
00:00:28
how to manage negative emotions,
00:00:30
and finally,
00:00:31
how to improve our emotional quotient day by day.
00:00:36
First of all,
00:00:37
let's see what emotional intelligence brings.
00:00:40
In the 1980s,
00:00:42
neurobiologist Antonio Damasio demonstrated that the separation
00:00:47
between reason and emotion is scientifically unfounded.
00:00:51
He studied individuals who no longer had
00:00:54
access to certain emotional areas of the brain
00:00:57
and demonstrated that their reasoning was
00:00:59
distorted and their decisions were inappropriate.
00:01:03
He proved that you cannot act rationally if you silence your emotions.
00:01:08
Then
00:01:08
in 1995,
00:01:10
Daniel Goleman published a research synthesis on the
00:01:13
subject and popularized the notion of emotional intelligence.
00:01:18
This emotional intelligence is the ability.
00:01:21
To recognize,
00:01:23
understand,
00:01:23
and manage emotions,
00:01:25
the four main ones being joy,
00:01:28
fear,
00:01:29
sadness,
00:01:30
and anger.
00:01:31
Goldman explains how this emotional intelligence helps us
00:01:35
build healthy relationships and make the best decisions.
00:01:39
Recognizing and understanding other people's emotions helps
00:01:43
you to better communicate with others,
00:01:46
to adapt your language to them,
00:01:48
to know their levers of satisfaction and motivation.
00:01:53
With a good emotional intelligence,
00:01:55
you will be able to generate healthy cooperation
00:01:59
even when there are different points of view
00:02:01
and latent conflicts.
00:02:03
If you acknowledge the emotions of others and take them into account,
00:02:08
your ability to motivate will be doubled.
00:02:11
The emotional intelligence expected in business takes the form
00:02:15
of a proactive and positive attitude as well.
00:02:19
Indeed,
00:02:20
managing one's emotions means being able to be enthusiastic about a project
00:02:26
and showing your willingness to succeed in it
00:02:28
rather than cultivating negativity and fueling conflict.
00:02:33
After seeing what emotional intelligence brings,
00:02:36
let's now take a look at how to deal with emotions,
00:02:40
especially the so-called negative ones.
00:02:43
In a tense and shifting environment,
00:02:45
it is essential to listen to negative emotions,
00:02:49
fears,
00:02:50
sadness,
00:02:51
irritation,
00:02:52
anger,
00:02:53
and other negative feelings.
00:02:55
Negative emotions are alarms that announce when it's time to
00:02:59
change something either within you or in your environment.
00:03:04
Time to change things through dialogue or action.
00:03:07
Emotional intelligence will guide you in your quest for solutions.
00:03:12
Indeed,
00:03:13
behind the emotions,
00:03:15
there are some hidden needs that are essential to recognize.
00:03:19
Behind the fear there is a need for security,
00:03:22
for trust,
00:03:23
for reassurance
00:03:25
rather than running away,
00:03:27
defending themselves,
00:03:28
or attacking out of fear.
00:03:30
The person with a high EQ will know how to recognize the fear
00:03:35
in themselves or in others and will strengthen the feeling of inner security.
00:03:41
Stress is the result of fear even if few are able to recognize it.
00:03:46
When you are stressed,
00:03:48
ask yourself the real question.
00:03:50
What am I afraid of?
00:03:52
What do I fear?
00:03:53
Emotional intelligence improves fear management.
00:03:57
We can then say it is possible we will find solutions.
00:04:01
We can also step out of our comfort zone and take risks.
00:04:05
Behind the sadness lies a need to grieve
00:04:08
for what we used to have or hoped to have.
00:04:12
If you are going through a change,
00:04:14
you will need this time to grieve,
00:04:17
a need to say goodbye to a situation or an expectation to welcome what is
00:04:23
rather than what you hoped for.
00:04:25
In order to grieve,
00:04:26
which requires time,
00:04:28
some people will seek comfort in contact.
00:04:31
Others will prefer to isolate themselves or stand back.
00:04:35
Welcome in this sadness,
00:04:37
welcoming disappointment in ourselves and in others,
00:04:40
is proof of emotional intelligence.
00:04:43
Welcome it and then release it
00:04:46
to then get past it in a constructive dynamic.
00:04:50
Behind anger there is a need for justice.
00:04:53
Something seems abnormal,
00:04:55
unjust to us.
00:04:57
This is not the way it should be.
00:04:59
One of our values was not respected,
00:05:02
and we accuse and or express anger towards the one we believe guilty.
00:05:08
Demonstrating emotional intelligence means acknowledging anger,
00:05:12
understanding exactly what it's based on,
00:05:14
and finally managing it,
00:05:16
whether it's our own or someone else's.
00:05:19
Like all other emotions,
00:05:21
if you prevent yourself from expressing anger,
00:05:23
it will make its way into your body and will bring tension and illness.
00:05:28
It should be noted that the more your emotional intelligence develops,
00:05:32
the fewer physical issues you will have backache,
00:05:36
stomach aches,
00:05:37
migraines.
00:05:38
In the case of anger,
00:05:40
emotional intelligence will help us express ourselves without aggressiveness,
00:05:45
but with strength and determination.
00:05:47
It will help us get straight to the point to find clear and
00:05:52
respectful words to express our dissatisfaction and
00:05:56
above all to express our demands.
00:05:59
Then,
00:06:00
after making a clear request,
00:06:02
we either finally get what we wanted,
00:06:04
perfect,
00:06:05
or we get compensation reparations,
00:06:08
good.
00:06:09
Or we get neither
00:06:11
harder
00:06:12
in this case,
00:06:13
emotional intelligence will help us mourn what we thought we were owed
00:06:18
and make clear life choices so that we no longer find ourselves
00:06:22
in situations of frustration and injustice that do not suit us.
00:06:27
We have seen how to welcome and handle the so-called negative emotions of fear,
00:06:33
sadness,
00:06:34
and anger.
00:06:35
Let's finally see how to increase your emotional quotient.
00:06:39
In order to gain confidence to better cope with change and to manage conflict,
00:06:45
first of all,
00:06:46
by regularly asking your entourage for feedback,
00:06:49
you will learn to perceive their emotions and motivational drives.
00:06:53
Ask your relatives and colleagues,
00:06:56
how do you feel?
00:06:57
How are you experiencing the project,
00:06:59
how will you experience change?
00:07:01
Does teamwork suit you?
00:07:03
How do you experience that collaboration?
00:07:05
Does the organization suit you?
00:07:08
What is important to you?
00:07:09
What makes your relationship with the client difficult?
00:07:13
It's normal not to have all the antennas to grasp what
00:07:16
your entourage is going through at home or at work.
00:07:20
As long as your emotional intelligence is not sharp enough
00:07:23
to detect the slightest shifts in mood and motivation,
00:07:27
you'll need to compensate by regularly asking the
00:07:30
other person questions by asking for feedback.
00:07:34
Secondly,
00:07:36
keep in mind
00:07:37
that behind our emotions there are needs.
00:07:40
Emotional intelligence means being able to state
00:07:43
your own needs and understand the hidden need
00:07:47
behind the other person's emotion.
00:07:50
You're feeling that the other person is under stress or is angry or seems depressed.
00:07:55
It's a good step to have noticed it,
00:07:58
but
00:07:58
recognizing these emotions as soon as they appear is not good enough.
00:08:03
Look for the hidden needs behind the emotion
00:08:06
by questioning the other person and yourself.
00:08:10
Do you or do they need recognition?
00:08:13
Do you or do they need to be heard,
00:08:16
need support,
00:08:17
need a solution?
00:08:19
Careful,
00:08:20
the real need is not always the one expressed at first.
00:08:24
Thirdly,
00:08:26
Keep in mind
00:08:28
that managing your emotions means welcoming them,
00:08:31
but under no circumstances allowing yourself to
00:08:34
be blinded and controlled by these emotions.
00:08:38
Emotions are filters of reality.
00:08:40
When immersed in a positive emotion,
00:08:43
you will tend to see life,
00:08:44
projects and solutions favorably.
00:08:47
In a negative emotion,
00:08:49
you will only see the bad sides in the other person and in the situation.
00:08:54
We never have a neutral view of things and people.
00:08:57
We are manipulated by our emotions.
00:08:59
Therefore,
00:09:00
if we do not take the time to be clear about our emotions and those of others,
00:09:05
we risk making very bad decisions and generating conflict.
00:09:10
Finally.
00:09:11
The ultimate step of emotional intelligence
00:09:15
is taking full responsibility for your emotions.
00:09:19
Do you understand what made them come out?
00:09:22
Did you clarify the need behind your emotion of stress,
00:09:26
fear,
00:09:26
or anger?
00:09:28
This is a good first step.
00:09:29
Do you know how to express your needs to others in
00:09:33
a clear and positive way in the form of a request?
00:09:36
This is a good second step.
00:09:38
But the other person is not at your service.
00:09:42
If the person in front of you is unwilling or unable to meet your needs,
00:09:47
what can you do?
00:09:48
This is the final step.
00:09:51
Learn how to meet and fulfill your needs on your own or go beyond your need.
00:09:56
In short,
00:09:58
take full responsibility for your emotions regardless
00:10:01
of your environment and its reactions.
00:10:04
To conclude.
00:10:06
Expressing emotions whether positive or negative
00:10:10
is unfortunately still rarely experienced in companies.
00:10:14
We remain influenced by Descartes,
00:10:17
valuing cerebral intelligence.
00:10:19
I think therefore I am.
00:10:21
Descartes did not say,
00:10:23
I feel,
00:10:24
therefore I am.
00:10:25
Emotions are often asked to remain outside the walls of the company,
00:10:31
even though they are vectors of social bonding,
00:10:34
motivation,
00:10:35
and win-win decision making.
00:10:37
The exclusion of emotions sometimes generates dehumanized
00:10:42
relationships and widens the gap of conflict.
00:10:45
How to manage a conflict when everyone is pretending not to know that
00:10:49
the engine behind it is emotional and that people are feeling hurt.
00:10:54
Emotional intelligence allows us to identify and vocalize
00:10:58
emotions our own and those of others.
00:11:02
It facilitates communication and conflict resolution
00:11:06
in a win-win relationship
00:11:08
where personalities are respected.

No elements match your search in this video....
Do another search or back to content !

 

Mandarine AI: WHAT YOU SHOULD KNOW

Reminder

Show