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that generate motivation,
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words of affirmation,
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receiving gifts,
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acts of service,
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and the nonverbal.
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These five attitudes are introduced by Gary Chapman in his book,
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The Five Love Languages.
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What does the human being need first and foremost?
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Signs that show them that they are loved,
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appreciated and considered.
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It is in this healthy environment that they will be motivated to give their best.
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Here are the five attitudes adapted to the company
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words of affirmation
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to be able to give appreciation,
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to be able to thank and congratulate for what has been well done,
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personally valuing the colleague in front of the senior management.
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Valuing the work of the team in front of peers
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and superiors or in an article in the internal newsletter,
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a study shows that more than 1/3 of employees feel
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that it is the manager's duty to value their work.
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The culture of positive feedback is more present in the Anglo-Saxon culture
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than in many other industrialized cultures such as in France,
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Where they instinctively tend to emphasize the negative
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rather than congratulating and valuing
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2 receiving gifts
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in our personal life,
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we know how to give attention with small and big gifts,
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a bouquet of flowers,
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a bottle of wine,
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Some people are extremely receptive to these small presents
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what are the gifts that you can offer?
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A bonus or a salary increase,
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A non-financial benefit such as an arrangement of working hours,
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teleworking for those for whom a balanced life is essential.
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Training for some,
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a new challenging file for others,
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a cross disciplinary mission that gives visibility,
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the opportunity to represent you in a meeting.
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An intern helping for 4 months to prepare your team member to become a manager.
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To relieve the team member of an unpleasant file,
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giving them the opportunity to present their work to the boss,
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to bring pastries one morning,
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to contribute to a small gift when someone gives birth,
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to set up a rotation system
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where employees take turns bringing a cake every Monday.
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That's what a team of engineers successfully
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implemented during one of my coaching sessions.
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Quality times are privileged moments when you get together either face to
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face with someone or in a team to share quality time.
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The individual meeting is one of them.
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For some of your team members,
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having a meeting with you every week would be a lever of motivation.
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it will be coming with you to a client meeting.
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Moments by the coffee machine are a privileged moment.
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It's an opportunity to take a friendly break,
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to share about daily life over a coffee,
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to exchange information.
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While some employees will consider it a waste of time,
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for others it is part of the friendliness that feeds motivation.
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To promote team cohesion and the pleasure of being together,
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you can organize green team building,
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celebrate events like holidays,
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the arrival of a new employee,
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the team Christmas lunch,
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Moments that will remain in the collective memory of the team
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and will nourish the pleasure of working together.
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Team meetings are also privileged moments.
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If you know how to make them quality moments,
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those meetings will maintain motivation.
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acts of service.
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A good team shows solidarity,
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and mutual help.
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It's something you will need to develop and maintain.
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Doing a favor can be helping someone on a file
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showing support in an emergency or in case of overload,
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taking minutes of a meeting if someone could not be present.
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Opening up your address book and network,
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moving your vacation to facilitate planning,
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taking calls or following up with files when someone is absent.
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By being supportive yourself,
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you will encourage mutual help among colleagues.
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A person for whom acts of service are an essential sign will say things like
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John was there for me when I needed him.
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the five love languages tackles physical touch.
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I extend this concept in business to the notion of nonverbal.
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A genuine handshake,
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and a smile are sometimes worth more than words.
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In some companies,
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we say hello by shaking hands,
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hugging or kissing each other in the morning.
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Do you shake hands mechanically we are looking away and thinking about your files?
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Other nonverbal signs,
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a hand on the shoulder as a sign of comfort,
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a collective applause as a sign of congratulations,
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a smile and a look.
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Then you show the other person they exist and that they are important.
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They feel recognized.
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We don't just have a single motivational lever among the five proposed.
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More often 2 or 3 main ones.
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What are your preferred languages of love?
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Words of affirmation,
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receiving gifts,
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acts of service,
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nonverbal signs.
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Certainly you are more likely to give what touches you the most.
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So be clear as well about the signs of recognition that touch you the least.
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The ones that touch you the least
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are often the ones we forget to give.
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Your congratulations do not affect John.
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Maybe he's waiting for something else more autonomy,
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maybe accompanying you to the next appointment with a client.
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You thought you were helping Cindy by relieving her of
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a file when she was complaining of being overloaded.
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Are you sure that's what motivated her?
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Maybe she needs to work from home or to be listened to more.
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What is the sign of recognition she is expecting?
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