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Silent Feedbacks Tutorial

In "silent feedbacks," witness the struggles of Peter and Julie as they navigate miscommunication in a joint project. Misunderstandings pile up until a final presentation reveals their lack of coherence. Discover how crucial feedback can transform frustration into collaboration and empower teams to succeed! Don't miss out on this insightful exploration of agile teamwork.

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00:00:04

It was the first time they worked together.

00:00:07

One day,

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Peter noticed that Julie had modified a graph without telling him.

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Instead of talking to her about it,

00:00:14

he whispered to his office neighbor,

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With these changes,

00:00:17

we've lost the essence of the message we need to convey.

00:00:20

On the other hand,

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Julie felt frustrated by how Peter made

00:00:24

an essential decision without consulting her.

00:00:27

But instead of sharing her concerns with him,

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she complained to a colleague during a coffee break.

00:00:32

Peter thinks he knows everything.

00:00:34

He treats me like his assistant.

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As days passed,

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unspoken issues accumulated,

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and the project began to veer in contradictory directions.

00:00:44

Neither of them took the step to exchange or share their feelings.

00:00:48

During the final presentation to their manager,

00:00:50

Monica,

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it was evident that the project sorely lacked coherence.

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She exclaimed,

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It's disjointed.

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It looks like two projects in one.

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What happened?

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Hesitantly,

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Peter and Julie finally dared to confront each other.

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Why did you change the graph without talking to me?

00:01:09

asked Peter.

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And you,

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Why did you make that decision without discussing it with me?

00:01:14

retorted Julie.

00:01:15

You're getting lost in the details,

00:01:17

Peter continued.

00:01:19

You're losing sight of the client's needs,

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Julie replied.

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Monica burst out laughing and declared,

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It seems that you have now received the necessary feedback

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from each other for the project to be successful.

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I knew that together you had the combined skills.

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Now get to work.

00:01:37

Peter and Julie looked at each other,

00:01:39

surprised by the manager's cheerful tone when they expected severe reprimands.

00:01:44

The tension dissipated in an instant,

00:01:47

and they understood.

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The problem was indeed not their lack of competence or professionalism.

00:01:53

The problem was that they'd waited too long to give each other feedback.

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