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The Disaster of Room 103 Tutorial

Witness the eye-opening dynamics of management in 'The Disaster of Room 103.' Follow new manager Romayne as he navigates his first meeting with Tina, filled with missed opportunities and communication blunders. This video explores the impact of leadership styles and the importance of effective engagement. Don't miss this critical lesson in management!

résultat(s)
00:00:04
room 103 was known as the Interview room.
00:00:07
Today,
00:00:07
Romayne,
00:00:08
the new manager,
00:00:09
had to conduct his first meeting with Tina,
00:00:11
one of his team members.
00:00:13
Romayne started by arriving 10 minutes late,
00:00:16
coffee in hand,
00:00:17
and without apologizing.
00:00:19
He laughed and said that since he became a manager,
00:00:21
he was always late.
00:00:23
Tina waited,
00:00:24
slightly irritated.
00:00:26
She thought that if he had time to get a coffee,
00:00:28
he could have offered her one.
00:00:30
Before even sitting down,
00:00:32
Romayne exclaimed,
00:00:33
I heard you've had some issues with Project X,
00:00:36
he declared.
00:00:36
I'm going to give you some good advice to get through it.
00:00:40
He asked a few closed questions to validate his diagnosis,
00:00:44
gave his three pieces of advice,
00:00:46
and refused to elaborate further on the subject.
00:00:49
Tina then tried to speak about her significant progress on a project.
00:00:53
This topic was not a priority for Romayne.
00:00:56
He took the opportunity to check his messages on his phone.
00:01:00
Sending the occasional distracted um hum,
00:01:03
when she brought up a delicate subject,
00:01:05
he interrupted her,
00:01:06
telling an anecdote about the time he made a similar mistake,
00:01:10
turning the interview into a monologue.
00:01:12
He thought he was doing well by showing his experience and downplaying the mistake.
00:01:17
Tina was cut off and gave up on sharing the solutions she had.
00:01:21
Mind
00:01:22
finally,
00:01:23
when Tina wanted to share her concern about
00:01:25
a difficult client with whom she'd tried everything,
00:01:29
he interrupted her with a confident smile.
00:01:31
Tina,
00:01:32
I have full confidence in you.
00:01:34
You all know how to handle it.
00:01:36
I don't want to micromanage.
00:01:38
That wouldn't help you grow.
00:01:40
By the way,
00:01:41
you know that since I've been a manager,
00:01:42
my time is limited.
00:01:44
We're not going to schedule meetings once a week.
00:01:47
You'll contact me if you have a real need or an emergency.
00:01:51
It's better that way.
00:01:53
Leaving,
00:01:54
Tina was visibly upset.
00:01:56
Romayne,
00:01:56
on the other hand,
00:01:57
was convinced he had handled it well.
00:02:00
The story spread like wildfire.
00:02:03
The next day an anonymous envelope landed on Romayne's desk.
00:02:08
Inside,
00:02:09
a flyer for a workshop on effective interview management.
00:02:13
Romayne took a deep breath.
00:02:15
It was time to learn.

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