The qualities of the manager Tutorial

Dive into 'the qualities of the manager' and discover the three essential traits every leader needs: kindness, courage, and agility. Explore how these qualities foster a positive workplace, encourage team commitment, and drive innovation. This engaging guide offers valuable insights for managers who wish to inspire and lead effectively in today's dynamic environment. Don't miss it!

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the expert is often promoted to a managerial position and is forced

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to parachute jump without having learnt how to orient themselves or land.

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As for young managers,

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it is also often when they are put to the test that they

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discover their innate assets and the qualities they lack in their managerial role.

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In view of my experience,

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I would say today that a manager needs

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to have developed three main qualities kindness,

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courage,

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and agility.

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Showing kindness is a first essential attribute of the manager.

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Without kindness,

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things will not flow smoothly,

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and the employee's commitment will be hindered.

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Perhaps the employee will do their job well,

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but be sure that they will lack an essential human dimension.

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If they are not in a friendly environment,

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kindness shown by the manager,

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they will always feel tension in their job,

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and they will not be able to give the best of themselves.

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How can we be kind towards people who irritate us?

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How can we change the way we look at people who annoy,

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frighten,

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or drain us?

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It's a choice.

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The choice not to give in to automated judgement.

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Kindness consists of trying to listen to them and understand them better,

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to respect them in their difference with their strengths and vigilance points,

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and to support them if necessary.

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The term trust-based management is based on the premise of mutual goodwill.

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The hierarchical superior is responsible for generating trust

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even if the employee initially resists it.

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How is this done

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by showing sympathy towards the other person and looking out for their good?

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Yes,

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looking out for the good,

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which is the definition of kindness.

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Be careful.

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If you're just being kind,

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you risk getting eaten alive.

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There is no such thing as kindness,

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listening,

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and empathy without its consequential managerial courage.

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It takes courage to make decisions that are sometimes difficult and risky.

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It takes courage to give vision and meaning

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to teams sometimes in the midst of change.

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It takes courage to delegate a task to an employee

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who is less competent and less perfectionist than you are,

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and to accept that they will make mistakes or simply do things differently.

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It takes courage to implement demanding and unpopular managerial decisions.

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It takes courage to acknowledge your own mistakes and

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give your team the right to make mistakes.

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It takes courage to lead a meeting and

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discuss a problem collectively without imposing your vision.

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It takes courage to reframe an employee or even fire them.

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It takes courage to dare to tell your boss face to face

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that you have a different vision than theirs,

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daring to speak the truth in the company

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while keeping a benevolent perspective and communication,

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showing consistency between what you think,

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what you say,

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and what you do.

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All this is a guarantee of real courage.

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The third essential quality for managers,

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showing agility.

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More and more people are talking about agile methods of project management.

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The agility favoured by companies is above all a quality that managers must have.

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According to the dictionary,

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being agile means being alert,

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quick to understand,

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and showing ease and promptness of movement.

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It is knowing how to bounce back.

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Why is it essential to be an agile manager

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for 5 reasons?

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Because companies are multiplying change and transformation projects

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in ever more compressed periods of time.

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That's why companies are more and more operating in project mode,

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which is often cross-functional.

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2.

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Agile because competition and globalisation are such

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that agility,

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especially in the proposal and customer relations,

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is an element of differentiation.

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3,

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agile because technology and digitalization are constantly evolving,

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requiring to invent and innovate in order to stay

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up to date and not disappear from the market.

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4 agile because employees demand more horizontality,

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transversality,

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participation,

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and well-being.

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5,

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agile because a manager must know how

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to manage the multicultural and multigenerational.

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Seniors,

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generations Y and Z,

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employees from other social and cultural backgrounds.

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Be agile means questioning,

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listening,

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questioning oneself,

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bouncing back,

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testing new ways of doing things,

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daring to innovate.

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The agility and flexibility of the manager must be contagious

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so that teams follow your momentum

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during transformations.

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A benevolent,

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courageous and agile manager,

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these are the human qualities that will enable the manager of

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tomorrow to succeed in their goals by keeping their teams committed,

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everyone in the same boat.

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