Reverse Delegation Tutorial

Tired of carrying everyone else's burdens? Dive into the world of 'reverse delegation' at ReversoTech with Benito, the manager overwhelmed by constant interruptions. Discover how he turns the tide with a fun Delegation workshop, fostering autonomy and teamwork. Join us and transform your workplace dynamics today!

01:56
3 views

Selected for you
New

Available in SoftSkills

00:00:04

Benito,

00:00:04

the manager,

00:00:05

seemed to be running in all directions.

00:00:08

At first glance,

00:00:09

one might think he was a brave hero facing countless challenges,

00:00:13

except that Benito was the victim of a strange manipulation,

00:00:17

reverse delegation.

00:00:19

One morning Sophie called out to him,

00:00:22

Benito,

00:00:22

the photocopier is acting up again.

00:00:24

Can you take a look at it?

00:00:26

I'm really bad with these things.

00:00:28

Without thinking,

00:00:29

Benito took charge of the situation,

00:00:31

getting his hands dirty with black ink.

00:00:34

At noon,

00:00:35

Thomas knocked on his door.

00:00:37

Sorry to bother you during your break,

00:00:38

but my computer crashed,

00:00:40

and I don't know how to restart it.

00:00:42

With a sigh,

00:00:43

Benito left his lunch to try to understand the problem

00:00:46

and call the IT service himself,

00:00:49

something Thomas could have done.

00:00:51

The afternoon was no better.

00:00:53

Caroline,

00:00:54

all flustered,

00:00:55

interrupted Benito in his task.

00:00:57

Benito,

00:00:58

our client,

00:00:58

Mister Du Pont is angry about a delivery delay.

00:01:01

I don't know what to say to him.

00:01:03

You always have the right words.

00:01:05

Benito,

00:01:06

putting aside his report,

00:01:08

started mediating.

00:01:10

Finally,

00:01:10

at the end of the day,

00:01:12

just as Benito was about to leave the office,

00:01:14

Martin arrived looking troubled.

00:01:16

I'm sorry,

00:01:17

Benito,

00:01:18

but I've fallen behind on a report that I

00:01:20

have to give to the client tomorrow without fail.

00:01:23

I won't have time to review and finalize it.

00:01:26

An hour later,

00:01:27

Benito was still at the office.

00:01:30

The next day an idea sprouted in Benito's mind.

00:01:33

He organized a meeting and displayed a huge sign

00:01:37

Delegation workshop.

00:01:39

How not to do others work.

00:01:41

The team laughed,

00:01:43

understanding the message.

00:01:45

The following weeks were transformative.

00:01:48

Benito worked on promoting autonomy and accountability in

00:01:51

his teams with a readjusted delegation approach.

Mandarine AI: WHAT YOU SHOULD KNOW