Outlook Online - Reply, reply to all or transfer Tutorial
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Objectifs :
This document aims to provide a comprehensive guide on how to reply to or create new messages in Outlook Online, detailing the various options available for responding to emails and composing new messages.
Chapitres :
-
Introduction to Outlook Online Messaging
Outlook Online offers several methods for replying to or creating new messages. Understanding these options enhances your email communication efficiency. -
Replying to Messages
To reply to a message in Outlook Online, follow these steps: 1. **Select the Message**: In your message list, choose the email you wish to reply to or forward. 2. **Choose Reply Options**: At the top right corner of the message pane, you will find three options: - **Reply**: This option allows you to respond only to the main sender of the email. - **Reply All**: Use this to respond to all recipients included in the original message. - **Forward**: This option lets you send the message to another person. **Important Note**: When replying, the original email and its history will not be displayed unless you select the three dots menu at the bottom of the message pane to show the original email or change the email subject. -
Forwarding Messages
When forwarding a message, keep in mind: - You can only forward one message at a time. - The option also forwards any attachments included in the original message. -
Creating a New Message
To create a new message in Outlook Online, follow these steps: 1. **Select New Mail**: At the top of the page, click on 'New Mail'. 2. **Add Recipients**: Click the field to see suggested recipients from earlier messages or enter an email address or the beginning of a name to select from the list. 3. **Access Company Directory**: Click directly on the button to view your entire company directory and contact list. 4. **Edit Contacts**: Click the small plus next to the contact name to edit, then click save. **Adding Recipients to CC and BCC**: - CC stands for Carbon Copy, and BCC stands for Blind Carbon Copy. - To add recipients to the BCC line, click to display the field. -
Conclusion
Now you are familiar with the different ways to respond to or forward messages in Outlook Online. Mastering these features will improve your email communication and ensure you can effectively manage your correspondence.
FAQ :
How do I reply to an email in Outlook Online?
To reply to an email in Outlook Online, select the message you want to respond to and click on the 'Reply' button located at the top right corner of the message pane.
What is the difference between 'Reply' and 'Reply All'?
'Reply' allows you to respond only to the original sender, while 'Reply All' sends your response to all recipients of the original email.
Can I forward multiple emails at once in Outlook Online?
No, you can only forward one email at a time in Outlook Online.
What do CC and BCC stand for in email?
CC stands for Carbon Copy, and BCC stands for Blind Carbon Copy. CC allows recipients to see who else received the email, while BCC hides the addresses of recipients from each other.
How can I add recipients to the CC or BCC lines?
To add recipients to the CC or BCC lines, click on the respective field when composing a new email and enter the email addresses or select from suggested contacts.
Quelques cas d'usages :
Responding to Client Inquiries
Use the 'Reply' or 'Reply All' options to address client inquiries efficiently, ensuring that all relevant parties are included in the conversation.
Forwarding Important Information
Utilize the 'Forward' feature to share important emails with colleagues or stakeholders, ensuring they receive all necessary attachments and context.
Managing Team Communications
Employ CC and BCC fields to manage team communications effectively, keeping everyone informed while maintaining privacy where necessary.
Creating New Email Campaigns
When composing new emails, leverage the company directory to quickly add recipients, streamlining the process of sending out email campaigns.
Glossaire :
Outlook Online
A web-based email service provided by Microsoft that allows users to send, receive, and manage their emails through a web browser.
Reply
An option in email communication that allows the user to respond directly to the sender of the original message.
Reply All
An option that allows the user to respond to all recipients of the original email, including the sender.
Forward
An option that allows the user to send the original email to another person, including any attachments.
CC
Stands for Carbon Copy; a way to send a copy of an email to additional recipients beyond the main recipient.
BCC
Stands for Blind Carbon Copy; a way to send an email to additional recipients without revealing their addresses to other recipients.
Message Pane
The area in Outlook Online where the content of the selected email is displayed.
Company Directory
A list of all contacts within an organization, accessible for selecting recipients when composing emails.
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