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Outlook - Grant delegate access in Microsoft 365 administration Tutorial

Learn how to delegate reading, managing, and sending rights to another user in Microsoft 365 administration. Follow simple steps to grant mailbox permissions through the admin interface, select different access types, and securely save your changes. Enhance your outlook administration skills with this advanced tutorial!

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Available in Microsoft365

Description

Objectifs :

This tutorial aims to guide users on how to grant mailbox permissions through the admin interface, enabling delegation of reading, managing, or sending rights to another user.

Chapitres :

Introduction
In this tutorial, we will demonstrate the steps required to grant mailbox permissions through the admin interface. This process allows you to delegate various rights, such as reading, managing, or sending emails, to another user within your organization.
Accessing the Admin Interface
To begin, log into your admin account. Once logged in, follow these steps: 1. Select 'Admin' from the dashboard. 2. Click on 'Active Users' to view a list of members in your organization.
Locating the User
Next, locate the user for whom you want to adjust permissions. Click on their name to access their details.
Adjusting Mailbox Permissions
On the user's detail page, navigate to the right-hand menu and click on the 'Mail' tab. In the 'Mailbox Permissions' section, you will find different access types: - **Read and Manage**: This option allows the selected user to read and manage the mailbox contents. - **Send As**: This permission lets the user send emails as if they are the mailbox owner. - **Send From**: This option allows the user to send emails on behalf of the mailbox owner.
Granting Permissions
To grant the desired level of access, click on the appropriate option. A new menu will appear on the right side of the screen. Here, you can click 'Add Permissions'. In the menu, search for and select the user to whom you wish to grant access. Once you have made your selection, click 'Add' at the bottom to save your changes.
Conclusion
Congratulations! You now know how to grant permissions for an Outlook mailbox using the admin interface. This process is essential for managing user access and ensuring effective collaboration within your organization.

FAQ :

What are mailbox permissions?

Mailbox permissions are settings that allow users to read, manage, or send emails from another user's mailbox. These permissions can be granted through the admin interface.

How do I grant mailbox permissions?

To grant mailbox permissions, log into your admin account, select 'Admin', click on 'Active Users', locate the user, and adjust their permissions in the mailbox permissions section.

What does 'Send As' permission mean?

'Send As' permission allows a user to send emails that appear to come from the mailbox owner, making it seem as if the owner sent the email.

Can I revoke mailbox permissions?

Yes, you can revoke mailbox permissions by following the same steps used to grant them and removing the user's access.

What is the difference between 'Send As' and 'Send From' permissions?

'Send As' allows a user to send emails as the mailbox owner, while 'Send From' allows a user to send emails on behalf of the mailbox owner.

Quelques cas d'usages :

Delegating Email Management

In a corporate environment, a manager can delegate mailbox permissions to an assistant, allowing them to manage emails and respond on behalf of the manager, improving efficiency in communication.

Team Collaboration

In a project team, members can be granted 'Send As' permissions to send updates from a shared mailbox, ensuring consistent communication and representation of the team.

Customer Support

A customer support lead can grant 'Read and Manage' permissions to team members, enabling them to access and respond to customer inquiries from a shared support mailbox.

Training New Employees

When onboarding new employees, an organization can grant them temporary mailbox permissions to learn how to manage communications effectively, ensuring a smooth transition into their roles.

Glossaire :

Mailbox Permissions

Settings that determine what actions a user can perform on another user's mailbox, such as reading, managing, or sending emails.

Admin Interface

The administrative dashboard used by administrators to manage user accounts and permissions within an organization.

Delegate

To assign another user the authority to perform specific tasks on behalf of the mailbox owner.

Active Users

A list of users currently registered and active within an organization's system.

Send As

A permission that allows a user to send emails as if they are the mailbox owner.

Send From

A permission that allows a user to send emails on behalf of the mailbox owner.

Access Types

Different levels of permissions that can be granted to users for accessing a mailbox, including read and manage.

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