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Teams - Interact in a conversation Tutorial

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Available in Microsoft365

Description

Objectifs :

This document aims to provide a comprehensive guide on how to effectively respond to messages in Microsoft Teams, highlighting key features such as pinning messages, using emojis, mentioning users and channels, and creating direct actions from messages.

Chapitres :

Introduction to Microsoft Teams Messaging
Microsoft Teams offers various options for responding to messages in channels, allowing users to engage effectively and spontaneously. This guide will explore these features to enhance your communication experience.
Pinning Important Messages
To highlight an important message, even if it was not posted by you, you can pin it. Follow these steps: - Click on the three dots at the top right of the post or message. - Select 'Pin'. Once pinned, the message will appear at the top of the conversation until you choose to unpin it.
Using Emojis to React
You can express your interest in a message without responding directly by using emojis. These emojis are located at the top right of each message, allowing for quick reactions that convey your feelings or thoughts.
Mentioning Users and Channels
To draw someone's attention to your message, you can mention them by typing their name after the '@' symbol. This action sends a notification to the mentioned person, and they will see a number next to the channel's name indicating how many times they have been mentioned. Similarly, you can mention a channel or a team using the format 'channel name' or 'team name' to notify all members associated with that channel or team.
Creating Direct Actions from Messages
With the latest update of Microsoft Teams, you can create direct actions from a post or message. To do this: - Click on the three dots at the top right of the message. - Select 'More Actions'. - Choose the action that suits you, such as creating a task in Teams, creating a ticket on JIRA, or creating a poll.
Editing Messages and Notifications
When responding to a post or message in a channel, you have access to the same tools as before. Additionally, if you notice that the names of a team and a channel are displayed in bold, it indicates that they contain new messages that you have not yet read, prompting you to catch up on the conversation.

FAQ :

How do I pin a message in Microsoft Teams?

To pin a message, click on the three dots at the top right of the post or message and select 'Pin'. The message will then appear at the top of the conversation until you unpin it.

What are emoji reactions in Microsoft Teams?

Emoji reactions are visual symbols that allow you to express your feelings or reactions to a message without replying. You can find these emojis at the top right of messages.

How can I mention someone in a message?

To mention someone, type '@' followed by their name in your message. The person will receive a notification about the mention.

What does it mean when a team or channel name is in bold?

If a team or channel name is displayed in bold, it indicates that there are new messages that you have not yet read.

What are direct actions in Microsoft Teams?

Direct actions are tasks you can create from a message, such as creating a task in Teams, creating a ticket on JIRA, or creating a poll. You can access these by clicking on the three dots at the top right of the message.

Quelques cas d'usages :

Project Management

In a project management setting, team leaders can pin important updates or deadlines in a channel to ensure all team members are aware of critical information. This helps keep everyone aligned and informed.

Team Collaboration

During team meetings, members can use emoji reactions to provide feedback on ideas presented without interrupting the flow of discussion. This encourages participation and makes the meeting more interactive.

Task Assignment

When a task arises during a discussion, team members can mention each other to assign responsibilities directly. This ensures that the right person is notified and can take action promptly.

Feedback Collection

Teams can create polls directly from messages to gather feedback on decisions or ideas. This allows for quick and efficient data collection from all team members.

Monitoring Engagement

By observing which messages are pinned or frequently reacted to, team leaders can gauge engagement levels and identify topics of interest among team members, allowing for better content planning in future discussions.

Glossaire :

Microsoft Teams

A collaboration platform that combines workplace chat, video meetings, file storage, and application integration.

Pinning

The action of highlighting an important message in a channel by keeping it at the top of the conversation for easy access.

Emoji Reactions

Visual symbols used to express feelings or reactions to messages without needing to reply verbally.

Mentioning

The act of tagging a person or a channel in a message by using the '@' symbol followed by their name or channel name, which sends them a notification.

Notifications

Alerts that inform users about new messages, mentions, or activities in Microsoft Teams.

Direct Actions

Specific tasks that can be created directly from a message, such as creating a task, ticket, or poll.

JIRA

A popular project management tool used for issue tracking and agile project management.

Channel

A dedicated space within Microsoft Teams for team members to communicate and collaborate on specific topics.

Team

A group of people in Microsoft Teams who collaborate on projects and share information.

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