Outlook - Lead a market study Use Case

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Objectifs :

This document aims to outline the process of conducting market research within a company while ensuring confidentiality and effective data management. It highlights the use of Outlook Groups and Excel tools to facilitate collaboration, data analysis, and presentation preparation.


Chapitres :

  1. Introduction to Market Research
    As a marketing manager, conducting market research is essential for understanding competition, targets, and opportunities related to a new product. This process involves collecting confidential information from various employees within the company, which must be handled with care to maintain privacy while allowing access to participating colleagues.
  2. Creating a Market Research Working Group
    To streamline the market research process, I propose creating a working group using Outlook. This platform allows for quick setup and management of group parameters, making it simpler and faster than using SharePoint. By selecting the private option, I can control access to the group's items, ensuring confidentiality.
  3. Managing Group Membership and Data Collection
    Once the group is established, I can easily add members or modify the group as needed. All data files collected for the study are stored in the group's file library, creating a comprehensive database. This organization facilitates easy access to information and collaboration among team members.
  4. Data Analysis Using Excel
    To analyze the collected data effectively, I utilize Pivot Tables, which allow for the synthesis of figures and highlight key results visually. By applying segment filters, I can refresh the results table and graphics automatically, enhancing the clarity of the data presented.
  5. Geographic Data Visualization
    In addition to standard graphics, I aim to create a geographic representation of BBQ sales using the 3D maps feature in Excel. This tool utilizes geographic coordinates from my data table to provide a visual overview of sales distribution. Furthermore, I can record a video of the map with different views to make my presentation more engaging.
  6. Integrating Data into Presentations
    Once the analysis is complete, I integrate the graphics and Pivot Table into a PowerPoint presentation. A link is provided to update the presentation automatically if the Excel data changes, ensuring that the information remains current and relevant.
  7. Collaborating with the Marketing Director
    To gather feedback on the presentation, I share the document in the group's OneDrive collaborative space and provide a link to the marketing director. This approach allows him to access the presentation easily without searching through multiple documents. Additionally, I can invite him to join the group, enabling him to contribute and validate our findings.
  8. Utilizing Group Chat for Feedback
    The Group Chat function within Outlook facilitates written exchanges and comments, providing a platform for receiving feedback on the presented documents. This collaborative approach enhances the quality of the market research process.
  9. Conclusion
    Conducting market research can be complex, but utilizing tools like Outlook Groups and Excel functions simplifies the organization and analysis of data. By effectively managing confidentiality and collaboration, I can present clear and compelling insights to business decision-makers.

FAQ :

What is the purpose of market research?

Market research aims to gather insights about a market, including customer preferences, competition, and potential opportunities, to inform business decisions.

How can I ensure confidentiality in my market research?

To ensure confidentiality, use secure platforms like Outlook Groups to control access to documents and limit sharing to authorized team members only.

What are the benefits of using Outlook Groups for market research?

Outlook Groups provide a simple and efficient way to collaborate, share documents, and communicate with team members while maintaining control over access to sensitive information.

How do I create a Pivot Table in Excel?

To create a Pivot Table in Excel, select your data range, go to the 'Insert' tab, click on 'Pivot Table', and follow the prompts to arrange your data for analysis.

What is the advantage of using 3D Maps in Excel?

3D Maps in Excel allow users to visualize data geographically, providing a clearer understanding of trends and patterns based on location.

How can I share my presentation with others?

You can share your presentation by placing it in a collaborative space like OneDrive and sharing the link with colleagues, allowing them to access and provide feedback.


Quelques cas d'usages :

Conducting Market Research for a New Product

A marketing manager can use Outlook Groups to gather confidential information from various employees about a new product. By controlling access and using collaborative tools, the manager can analyze data effectively and present findings to decision-makers.

Visualizing Sales Data

Using Excel's 3D Maps feature, a sales team can visualize geographic sales data to identify trends and target areas for improvement. This can enhance strategic planning and marketing efforts.

Collaborative Document Review

A project team can utilize OneDrive to store and share presentation documents, allowing team members to provide feedback and make real-time edits, improving the quality of the final presentation.

Data Analysis with Pivot Tables

A data analyst can use Pivot Tables to summarize large datasets, making it easier to identify key insights and trends that can inform business strategies and decisions.

Real-time Communication in Market Research

Using the Group Chat function in Outlook Groups, team members can discuss findings and share insights instantly, facilitating quicker decision-making and collaboration.


Glossaire :

Market Research

The process of gathering, analyzing, and interpreting information about a market, including information about the target audience, competition, and market trends.

Confidentiality

The ethical principle that information should be kept private and not disclosed to unauthorized individuals.

Outlook Group

A feature in Microsoft Outlook that allows users to create a collaborative space for sharing information and documents among a selected group of people.

SharePoint

A web-based collaboration platform from Microsoft that integrates with Microsoft Office. It is used for storing, organizing, sharing, and accessing information from any device.

Pivot Table

A data processing tool in Excel that allows users to summarize and analyze data in a flexible way, enabling the creation of reports and visualizations.

3D Maps

A feature in Excel that allows users to visualize geographic and temporal data in a three-dimensional format, providing insights into data trends over time and location.

OneDrive

A cloud storage service from Microsoft that allows users to store files and data online, enabling access and sharing from any device.

Group Chat

A feature that allows members of a group to communicate in real-time through text messages, facilitating discussions and feedback.

00:00:08
As part of the market research for a new product,
00:00:11
you collect information from various employees within the company.
00:00:15
This information is confidential because it concerns competition,
00:00:18
targets and opportunities relating to a product.
00:00:21
After analysis, you must distribute a report of this study.
00:00:26
How will you collate these different documents?
00:00:29
How will you ensure privacy
00:00:30
while allowing participating colleagues access to the study?
00:00:34
How will you handle this data
00:00:35
to make a presentation to business decision makers?
00:00:40
My team will conduct market research on a product.
00:00:44
We will exchange information that must remain confidential.
00:00:48
First, I want to create a market research working group
00:00:51
and I think that the use of a group in Outlook
00:00:53
will meet my needs perfectly.
00:00:56
In just a few clicks,
00:00:57
I have opened the group space
00:00:59
and can set parameters simply.
00:01:01
It's simpler and faster than a SharePoint space.
00:01:05
By choosing private,
00:01:06
I can definitely control access to items in that group.
00:01:10
It only remains to choose the members of my organization
00:01:13
and my group is created.
00:01:19
After a few weeks,
00:01:20
the group has been very active.
00:01:22
When I want to consult the elements,
00:01:24
it's very simple.
00:01:25
I use my email to find the different groups to which I belong.
00:01:28
As an owner of this group,
00:01:30
I can add members or modify the group at any time.
00:01:34
All data files collected for this study
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were placed in the library of group files.
00:01:38
A fairly complete database is available to me
00:01:41
and I want to use appropriate tables
00:01:43
to best analyze these figures.
00:01:45
This table does not allow a simple interpretation of the figures.
00:01:48
Using this database,
00:01:50
it is possible to synthesize the figures
00:01:52
so as to enhance my results.
00:01:54
For this, the segments added to a Pivot Table are valuable tools.
00:01:59
They allow some results to be visually highlighted
00:02:02
without any additional input.
00:02:04
Just playing with the segment filters
00:02:06
allows the results table and graphics
00:02:08
to be refreshed automatically.
00:02:10
In addition, beyond the usual graphics,
00:02:13
I would like my data to generate a map
00:02:15
that can indicate my BBQ sales geographically.
00:02:18
My data table contains geographic coordinates
00:02:21
that the 3D maps option integrated with Excel can use.
00:02:25
In a few clicks,
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I can get a geographic view of my sales.
00:02:31
For more complete presentations,
00:02:33
maps can record a video of the map with different views.
00:02:38
This will make my presentation clear,
00:02:40
interesting and exciting.
00:02:42
I integrate the video into PowerPoint.
00:02:46
The graphics and the Pivot Table
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will be provided with a link,
00:02:50
which will allow me to update the presentation
00:02:52
if the data changes in the Excel file.
00:02:56
The results are interesting and the presentation document is finalized.
00:03:00
But I would also like the director of the marketing department
00:03:03
to give me his opinion.
00:03:05
Having placed the presentation in the group's OneDrive collaborative space,
00:03:09
I share the link with him
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to avoid him having to search through all the documents we've prepared.
00:03:14
I can also invite him and add him as a member of the groups
00:03:17
so he can contribute and validate our working group.
00:03:21
The Group Chat function
00:03:23
allows the written exchanges
00:03:24
and various comments
00:03:25
that will help you receive feedback on the documents presented.
00:03:31
Conducting market research is not always easy.
00:03:33
Organize yourself more simply with the Outlook Group function.
00:03:37
Breathe life into your figures and data through new Excel functions.

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