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Copilot (licence) - Analyze the Copilot Studio agent Tutorial

Unlock the full potential of your assistant with 'Analyze the Copilot Studio Agent.' Dive into powerful analytics that reveal usage statistics, user satisfaction scores, and interaction outcomes. Discover how to enhance performance by monitoring success rates and adapting to user feedback. Don't miss this opportunity to elevate your assistant's effectiveness!

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you can track its effectiveness using the analysis tools in co-pilot Studio.

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Under the analytics section,

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you will have access to usage statistics broken down by different periods.

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You will see the start of each conversation with the agent.

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Track the user response rate to the assistant.

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View a satisfaction score from users.

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Sessions with interactions are ranked according to their outcomes.

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Understanding the final result of a

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conversation helps identify where the agent succeeds

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and where it needs improvement.

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The more sessions your assistant can resolve,

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the better it performs.

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Monitoring the rubrics topics that led to each outcome helps

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you modify the assistant to better solve user issues.

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Checking how often your knowledge sources are used can give

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insights into how effectively the agent answers user queries.

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Sources that are rarely used might need clearer instructions.

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Reviewing user feedback helps identify new scenarios and issues users face,

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guiding improvements based on their direct requests.

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By utilizing these analytical tools,

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co-pilot Studio provides an overall view of the agent's performance,

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allowing you to understand its effectiveness and identify areas for improvement.

Mandarine AI: WHAT YOU SHOULD KNOW

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