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Copilot (licence) - Manage knowledge sources Tutorial

Unlock the potential of your assistant with our video 'Manage Knowledge Sources'. Discover how to enhance your AI by connecting it to various information sources like SharePoint, Salesforce, and more. Learn to optimize data usage and improve response quality. Dive in and transform your assistant today!

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Parteger

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It is now accessible from the recent agents section on the home page

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or through the agent's menu.

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By clicking on knowledge,

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you can modify or add information sources

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such as public websites.

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For example,

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here I am adding my company's website.

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You can also add SharePoint sites or a OneDrive folder.

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In this case,

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the content is loaded and indexed.

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The source will be marked as ready once the process is complete.

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It is possible to combine several knowledge sources within the same assistant.

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You can also connect your assistant to your company's data

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using connectors,

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allowing it to access tools such as Zendesk.

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Co-pilot may also provide suggestions based on knowledge sources

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that were recently added to other assistance in the environment.

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