Forms - Measure how people feel about something with the Likert scale in Microsoft Forms Tutorial

In this video, you will learn how to measure people's feelings using the Likert scale in Microsoft Forms.
The Likert scale is a rating system that quantitatively assesses opinions, attitudes, or behaviors.
You can create a Likert scale by adding statements and options to your form.
The statements are what users will respond to, and the options provide a range of choices.
You can customize the scale by adding or removing options as needed.
By using the Likert scale, you can obtain more nuanced answers from your respondents.
The video also covers other question types and features in Microsoft Forms.
This tutorial will help you effectively measure and analyze people's feelings using the Likert scale in Microsoft Forms, enhancing your understanding of user feedback.

2:02
6560 views

Available in Microsoft365

Objectifs :

Understand how to create and utilize a Likert scale in Microsoft Forms to measure opinions, attitudes, or behaviors quantitatively.

Chapitres :

Introduction to the Likert Scale
In this section, we explore the Likert scale, a powerful tool in Microsoft Forms that allows users to measure feelings and opinions in a more nuanced way than simple yes or no questions. This scale is particularly useful for gathering feedback on various statements, providing a comprehensive understanding of user attitudes.
Creating a Likert Scale
To create a Likert scale in Microsoft Forms, follow these steps: 1. **Press the 'Add New' Button**: Start by adding a new question to your form. 2. **Enter Your Question**: Type your main question in the designated field. 3. **Define Your Scale**: The Likert scale consists of two parts: - **Statements**: These are the assertions to which users will respond. - **Options**: You can add up to seven different response options, which can be customized or removed as needed. 4. **Write Down Levels**: Clearly define the different levels of your options to ensure clarity for respondents.
Adding and Managing Statements
Once you have your scale set up, you can add statements for users to evaluate: - **Add New Statements**: Press the button to include additional statements. - **Edit Statements**: Click on any statement to modify it. - **Delete Statements**: Use the bin button to remove any unnecessary statements. You can also duplicate or delete entire questions, rearrange them using arrows, and add images if necessary.
Question Settings
When setting up your Likert scale questions, consider the following options: - **Mandatory or Optional**: Decide if a question should be required for submission. - **Three-Dot Menu**: Access additional options, including providing subtitles for more context and adding branching logic to guide users through the form.
Analyzing Responses
After collecting responses, you can view the results in a dedicated tab. The data will be presented in a table format, allowing you to see how users feel about each statement quantitatively. This method provides a richer understanding of user opinions compared to binary questions.
Conclusion
The Likert scale in Microsoft Forms is an effective way to gather detailed feedback from users. By following the steps outlined above, you can create a comprehensive survey that captures the nuances of user opinions, enhancing your ability to analyze and respond to feedback.

FAQ :

What is the purpose of using a Likert scale in Microsoft Forms?

The Likert scale is used to measure opinions, attitudes, or behaviors quantitatively, allowing for a more nuanced understanding of respondents' feelings compared to simple yes or no questions.

How do I create a Likert scale in Microsoft Forms?

To create a Likert scale, press the 'Add New' button, enter your question, and then add statements and options for responses. You can customize the number of options and edit or delete statements as needed.

Can I make questions mandatory in Microsoft Forms?

Yes, you can choose to make questions mandatory, meaning respondents must answer them before submitting the form.

What are the benefits of using statements in a Likert scale?

Using statements allows respondents to express their opinions on specific assertions, providing richer data and insights into their attitudes.

How can I view the responses collected from a Likert scale?

You can find the responses in the dedicated tab of Microsoft Forms, where they are displayed in a table format, showing how respondents feel about each statement.

Quelques cas d'usages :

Employee Satisfaction Survey

A company can use a Likert scale in Microsoft Forms to assess employee satisfaction by asking statements related to workplace environment, management support, and job satisfaction. This helps identify areas for improvement.

Customer Feedback Collection

Businesses can implement a Likert scale to gather customer feedback on products or services, allowing them to understand customer perceptions and make data-driven decisions for enhancements.

Academic Research

Researchers can utilize Likert scales in surveys to measure participants' attitudes towards specific topics, providing quantitative data that can be analyzed for trends and correlations.

Event Feedback

Event organizers can use a Likert scale to collect feedback from attendees about various aspects of the event, such as content quality, speaker effectiveness, and overall satisfaction, to improve future events.

Glossaire :

Microsoft Forms

A web-based application that allows users to create surveys, quizzes, and polls to collect feedback and data.

Rating

A question type in Microsoft Forms that allows users to provide feedback on a scale, typically using stars or numerical values.

Likert scale

A psychometric scale commonly used in surveys to measure attitudes or opinions by asking respondents to indicate their level of agreement with a series of statements.

Statements

The specific assertions or propositions presented to users in a Likert scale survey for which they provide their opinions.

Options

The different response choices available to users in a Likert scale, which can range from agreement to disagreement.

Mandatory question

A question that must be answered by the respondent before they can submit the form.

Optional question

A question that respondents can choose to answer or skip when filling out the form.

Branching

A feature in Microsoft Forms that allows the creator to direct respondents to different questions based on their previous answers.

00:00:02

Earlier we discovered that Microsoft

00:00:04

Forms has a question type called Rating,

00:00:07

allowing users to give feedback

00:00:09

through a simple system.

00:00:10

But what if you need to measure how

00:00:13

people feel in a more complete way?

00:00:16

For this scenario, use the Likert scale.

00:00:19

In Microsoft Forms,

00:00:20

this rating scale assesses opinions,

00:00:22

attitudes, or behaviors quantitatively.

00:00:24

To create a Likert Scale,

00:00:26

press the Add New button.

00:00:33

Enter your question in the dedicated field.

00:00:37

Like our scale has two distinct parts.

00:00:39

On the one hand, statements to which

00:00:42

your users will be able to respond.

00:00:45

And on the other options,

00:00:47

you can add up to seven different options,

00:00:50

and of course remove them

00:00:51

if you don't need as many.

00:00:53

These can help you obtain answers

00:00:55

with a greater degree of nuance.

00:00:58

Start by writing down the

00:00:59

different levels of your options.

00:01:01

Then add the different statements for which

00:01:03

your users will have to give their opinion.

00:01:06

Press this button to add new ones.

00:01:10

To edit a statement or opinion,

00:01:12

simply click on it.

00:01:14

To delete a statement,

00:01:16

press the bin button.

00:01:19

This goes for any type of questions.

00:01:21

You can duplicate or delete a question.

00:01:24

You can move it around the

00:01:27

form using these arrows,

00:01:28

and if needed you can add an image.

00:01:31

You can also choose to make the

00:01:34

question mandatory or optional.

00:01:36

The three dot menu shows more options.

00:01:38

Subtitle lets you provide additional

00:01:40

information and you can also add branching.

00:01:43

Thanks to the Likert scale,

00:01:45

users can respond to each question

00:01:47

with a greater degree of nuance.

00:01:50

Then a simple yes or no question.

00:01:52

You can then find their answers in the

00:01:55

dedicated tab in the form of a table.

00:01:58

Each statement shows how it exactly feel.

Mandarine AI: WHAT YOU SHOULD KNOW

RELATED COURSES This tutorial is part of the following courses

3576 Views

Microsoft Forms Video Training - Using the survey and questionnaire tool

From any web browser, guests have access to the form, even from a mobile device. Built-in and exportable analysis features ensure more in-de...

ALL COURSES