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Teams - Overview of conversations in Teams Tutorial

Conversations in Teams: explore how chats are organized in Microsoft Teams, from left-sidebar access to the chat area, private chats, group chats, and channel conversations. See where conversations live, how private and channel exchanges differ, and how channels centralize messages and tools with tabs like Shared or Work Tools for team collaboration.

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Parteger

Available in Microsoft365

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you'll learn how conversations are organized in Microsoft Teams.

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The goal is not yet to go into all the details,

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but to understand where your exchanges are,

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what the main types of conversations are,

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and how to recognize them at first glance.

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In Teams,

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much of your communication can be found in the chat area

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which can be accessed from the left sidebar

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depending on the configuration you choose in your environment.

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This area can include private conversations,

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group chats,

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and teams in their channels.

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That's shown here by the quick filters at the top of the panel,

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such as unread channels and conversations.

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Just below that,

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teams usually organizes these elements into several sections,

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for example,

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teams and channels,

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custom sections or chats.

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The idea is simple

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to allow you to find your recent exchanges,

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your favorite channels,

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and the spaces you consult most often.

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The first major type of exchange is private

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conversations.

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A private conversation can be with one person

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or with several people in a small group.

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In this case,

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only invited participants see the messages.

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This is the right format for a direct exchange,

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a quick follow up or a small group discussion.

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When you open a private chat,

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you will see the person's name or the list of participants at the top.

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You will also find tabs such as chat and shared

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depending on your environment,

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you may also see storyline or a more button

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to add a tab or app.

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In a group chat,

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the view is very similar,

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but the top shows multiple participants and

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also offers actions related to the group

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such as viewing members,

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adding more members,

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or starting a meeting from that conversation.

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The second major type of exchange is channel conversations.

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They take place within a team,

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in a specific channel,

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for example,

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general

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or a channel linked to a project.

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Unlike private chat,

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the conversation is not limited to a few invited people.

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It is visible to members who have access to this channel.

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In a channel,

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the main space usually opens to the publishing tab.

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This is where the messages are published and

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the replies remain attached to each publication.

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This allows you to keep exchanges more readable

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when several topics coexist in the same channel.

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At the top of the channel you can also find other tabs such as shared

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notes or custom tabs linked to files,

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pages,

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or work tools.

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In other words,

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a channel is not just for chatting,

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it also centralizes useful resources for the entire team.

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Let us therefore retain the general logic.

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The private chat is mainly used to communicate

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directly with a person or a small group.

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Rather,

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the channel is used to deal with a collective subject in a space visible to a team

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or part of the team.

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In both cases,

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teams brings your exchanges together in a common interface,

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but the context is not the same.

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You now have a clear overview of how chats work in Microsoft Teams.

Mandarine AI: WHAT YOU SHOULD KNOW

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