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Teams - Use call delegation Tutorial

Unlock the power of effective communication with "Use Call Delegation" in Microsoft Teams! Discover how to assign a colleague as your call delegate, enabling them to manage your calls seamlessly. Dive into our step-by-step guide on customizing permissions for optimal communication management. Don't miss out on enhancing your Teams experience! #teams #discovery #telephony & visio

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Available in Microsoft365

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assigning a delegate allows a colleague to make and receive calls on your behalf,

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helping you manage your communications more effectively.

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Start by clicking on the 3 dots in the top right corner of your team's window.

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From the drop down menu select Settings.

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In the left column,

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go to the calls tab.

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Under the manage delegates section,

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click add a delegate.

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Type the name of the colleague you want to assign as a delegate in the provided field.

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After adding the delegate,

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you can assign specific permissions.

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Allow the delegate to receive calls on your behalf.

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Permit them to make calls in your name.

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Grant access to manage your voicemail if needed.

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You now know how to navigate to the delegation settings in teams.

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Add a colleague as a delegate to manage your calls,

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customize the delegate's permissions based on your needs.

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RELATED COURSES This tutorial is part of the following courses

Microsoft Teams Telephony - Mobile and Efficient Communication

E-learning Discovery

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Microsoft Teams Telephony - Mobile and Efficient Communication

Enhance your telephony skills with Microsoft Teams! This course teaches you how to effectively manage your professional calls from anywhere and leverage the mobile app for seamless communication.

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