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Detect and defuse latent or hidden conflicts in your team to foster constructive communication. How? By adopting three key attitudes.
Get ready to discuss an ongoing conflict by answering 5 key questions beforehand. You will be ready to speak in a constructive and solution-oriented way.
Bring together the actors of the conflict (you or others). Choose the right time, the right place, and know how to request an open and positive interview to resolve the conflict.
Find out which stick or carrot you're chasing. Dare to stop running to breathe, to rest, to be present and to regain control of your time.
Optimize the preparation of your meetings by defining its architecture. Discover the key elements to consider to keep your meeting smooth and your attendees satisfied.
Efficiently conduct remote meetings. Make the best use of the tools, maintain the usability and setting of the meeting to avoid a quick disconnection of the participants.
Effectively manage time in collaboration with your boss. Clarify, negotiate and know how to position yourself if it is too much or not up to your taste.
Choose supervision to evaluate the animation of your meetings. Use our rubric and easily identify areas for improvement for more effective meetings.
Become an effective manager-mediator by preventing conflicts and developing mediation skills to manage conflict situations with wisdom and neutrality.
Discover Kurt Lewin's 3 phases of change: Unfreeze - Change - Refreeze. Find the right reasons to change, and ask yourself the 3 questions that precede any change towards greater productivity.
Find out what makes for a competitive attitude, and how best to deal with a competitor. Encourage competition within the game, and promote cooperation within the team (and with the machines).
Discover step by step THE method to facilitate your transformations. From creating urgency to anchoring new approaches, John Kotter charts the path to change.
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