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Teams - Moderate the Chat During a Town Hall Tutorial

Learn how to effectively moderate chat during an assembly. Find out how to manage parameters, limit participation and facilitate exchanges during the event.

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Objectifs :

This document aims to provide a comprehensive overview of managing the Q&A panel during a Townhall event, detailing the steps for participants to ask questions, manage settings, and evaluate responses effectively.

Chapitres :

Introduction to the Q&A Panel
The Q&A panel is an essential feature during Townhall events, allowing participants to engage in conversations and ask questions. This document outlines how to utilize the Q&A panel effectively, ensuring a smooth interaction between participants and organizers.
Accessing the Q&A Panel
Once the event is scheduled, participants can access the Q&A panel. To open it, click on the designated area labeled 'Q&A' during the event. This will allow you to view and submit questions.
Managing Q&A Settings
To manage the Q&A settings, click on the Gear icon. Here, you can customize the following options: - **Limit Participant Questions**: Decide whether participants can only ask questions or if they can also respond to others. - **Anonymous Posting**: Enable anonymous posting to allow participants to ask questions without revealing their identities. - **Moderated Questions**: Activate moderated questions to add a verification step for questions submitted by participants.
Evaluating Questions
In the review section, organizers can access questions that need evaluation. You have the following options for each question: - **Ignore**: Dismiss the question without action. - **Publish**: Make the question visible to all participants. - **Delete**: Remove the question from the panel. To publish a question, click on the three dots next to it and select 'Publish'.
Responding to Questions
Once a question is published, both participants and organizers can respond. To respond, simply write a post addressing the question, ensuring clarity and relevance to the audience.
Post-Event Q&A Management
After the Townhall event concludes, all questions and responses can be found in the Q&A tab. This allows for a review of the discussions and any follow-up actions that may be necessary.
Conclusion
Effectively managing the Q&A panel during a Townhall event enhances participant engagement and ensures that important questions are addressed. By following the outlined steps, organizers can create a structured and interactive environment for all attendees.

FAQ :

What is a Q&A session?

A Q&A session is an interactive segment of an event where participants can ask questions and receive answers from speakers or panelists.

How can I ask a question during the town hall?

Participants can ask questions by accessing the Q&A panel once the event starts. Look for the gear icon to manage your settings.

What does it mean to have moderated questions?

Moderated questions are those that are reviewed by a moderator before being published. This ensures that only appropriate and relevant questions are addressed.

Can I submit questions anonymously?

Yes, you can enable the anonymized post feature to submit questions without revealing your identity.

What happens to questions after the town hall?

After the town hall, you can find the questions and their responses in the Q&A tab for review and follow-up.

Quelques cas d'usages :

Corporate Town Hall Meetings

During corporate town hall meetings, the Q&A feature allows employees to ask questions directly to executives, fostering transparency and engagement.

Webinars and Online Workshops

In webinars, the moderated Q&A panel helps manage participant inquiries, ensuring that relevant questions are addressed while maintaining a smooth flow of the session.

Educational Conferences

At educational conferences, the Q&A feature enables attendees to engage with speakers, enhancing the learning experience through direct interaction.

Product Launch Events

During product launch events, the Q&A panel allows potential customers to ask questions about the new product, helping to clarify features and benefits.

Community Engagement Sessions

In community engagement sessions, the Q&A feature encourages residents to voice their concerns and questions, promoting dialogue between community leaders and citizens.

Glossaire :

Q&A

A question and answer session where participants can ask questions and receive responses, typically held during events like town halls.

Panel

A group of individuals who are responsible for managing the Q&A session, including moderating questions and responses.

Moderated Questions

Questions that are reviewed and approved by a moderator before being published or answered during the session.

Anonymized Post

A feature that allows participants to submit questions without revealing their identity, promoting open communication.

Publish Tab

A section in the Q&A management interface where approved questions are displayed for participants to view.

Evaluation

The process of reviewing questions submitted by participants to determine if they should be published or ignored.

00:00:05

during the town hall at the time of event scheduling.

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Participants will be able to ask questions or start conversations.

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Once the event has started,

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open the Q and A panel here.

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Click on the gear icon to manage settings.

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You can limit participants to asking questions or to responding only.

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You can also anonymize posts.

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Enable moderated questions to add a verification

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step for questions asked by participants.

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Responses will not be moderated.

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In the in review section here,

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organisers will have access to questions that need to be evaluated.

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You have the option to ignore,

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publish,

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or delete them by clicking on the three dots.

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In our example,

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we will publish the question asked by the participant.

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Once published,

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click on the published tab to find the question.

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Both participants and yourself can respond to the question.

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Write a post to say something to everyone.

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Once the town hall is finished,

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you can find the questions and answers in the Q and A tab.

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