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Detect the lack of diversity and discriminatory biases that creep into our organizations. Work towards diversity, value that which is alread...
Anticipate resistance. Handle objections and criticisms with the unstoppable 4-step acknowledgement method. From reformulation to counter-qu...
Stimulate constructive participation in meetings (face-to-face or virtual) by building trust, understanding group dynamics and responding st...
There are 3 ways to overcome conflicts whose source is directly "treatable": data and facts, differences of interest and work organization p...
Free yourself from information overload by filtering information to keep only the essential. Develop your critical thinking skills and make ...
Define a foundation of clear, empowering and behavioral values. Bring them to life on a daily basis to facilitate cohesion and shared decisi...
How to succeed in your first steps as a manager and get the team on board? Avoid the pitfalls of skydiving, invisibility, naivety, certainti...
The responsibilities of tomorrow's manager
Develop the 3 great qualities of a manager: benevolence, courage and agility. Learn to listen, make tough decisions and innovate while keepi...
Become an inclusive organization/team by following a structured approach: from taking stock to monitoring indicators and defining shared obj...
Treat your employees like adults! Avoid taking them for wrenches, children or idiots. Change the way you perceive them to better motivate th...
Invite the right people for effective meetings: limit the number, validate their skills and motivation, and consider the advantage of a spon...
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