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Teams - Configure call forwarding to internal numbers Tutorial

Ready to improve your team's communication? Discover how to configure call forwarding to internal numbers in our latest tutorial! This step-by-step guide will help you effortlessly route calls within your organization, ensuring seamless connectivity. Don't miss the chance to enhance your telephony experience – watch now!

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Available in Microsoft365

00:00:06

we will demonstrate how to set up call forwarding in teams

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to redirect calls to an internal number or call group.

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This feature is helpful for routing calls within your organization seamlessly.

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Click on the 3 dots at the top right of your screen.

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Then select settings.

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In the left hand menu,

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choose calls.

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To redirect calls to a specific person within your organization,

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select redirect to a new number or contact

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and enter the contact's name or internal number.

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If you have a call group already set up,

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choose redirect to a call group

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or choose redirect to delegates.

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Choose the time duration for which the call will ring before forwarding.

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And that's it.

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You now know how to.

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Set up call forwarding to an internal contact or call group.

00:00:56

Select a preconfigured call group for call redirection.

00:00:59

Adjust the ring duration before forwarding.

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