Outlook - How do I recognize a fraudulent email? Tutorial

In this video, you will learn how to recognize a fraudulent email and protect yourself from phishing attacks.
Phishing emails often mimic legitimate ones, using logos and information from reputable companies.
However, there are usually spelling errors, a haphazard layout, or inconsistencies with the company's graphic design.
Pay attention to the sender's email address, as it may not match the company's domain.
Be cautious if the sender's name consists of random letters and numbers.
Avoid clicking on links that ask you to renew your account or provide personal or banking information.
Even clicking on a link can install malware on your computer.
If you have any doubts, contact the company using secure contact information from their official website.
This knowledge will help you stay safe online and protect your personal information.

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Available in Microsoft365

Objectifs :

The objective of this video is to educate viewers on how to recognize phishing emails and protect themselves from potential cyber threats. It highlights the common characteristics of phishing attempts and provides practical tips for identifying fraudulent communications.

Chapitres :

Understanding Phishing
Phishing is a technique commonly used by hackers to retrieve confidential information via emails. These fraudulent emails often bypass automatic filters in email services like Outlook, making it crucial for users to recognize them.
Identifying Phishing Emails
At first glance, phishing emails can look very similar to legitimate emails. They may even replicate the logos and information of real companies. However, there are key indicators to help you identify them: - **Spelling and Typographical Errors**: Phishing emails often contain mistakes in spelling and grammar. - **Poor Layout**: The design may not adhere to the company's graphic standards. - **Suspicious Sender's Email Address**: The domain name of the sender's email is usually not the same as that of the legitimate company. - **Unusual Sender Names**: Be cautious of sender names that consist of random letters and numbers.
Red Flags to Watch For
Be particularly wary if the email requests you to: - Click on a link to renew your account. - Confirm personal information. - Provide banking details. Even if you do not fill out a form or share personal information, simply clicking on a link can sometimes lead to malware being installed on your computer without your knowledge.
What to Do If You Suspect Phishing
If you have any doubts about the authenticity of an email, it is essential to verify it. Contact the company directly using contact information obtained from a secure source, such as their official website. This could include a verified email address or a phone number.

FAQ :

What is phishing?

Phishing is a cyber attack method where hackers impersonate legitimate organizations to trick individuals into providing sensitive information, such as passwords or credit card numbers, often through deceptive emails.

How can I recognize a phishing email?

Phishing emails often contain spelling and grammatical errors, unusual layouts, and email addresses that do not match the legitimate domain of the company. Be cautious of emails that ask you to click on links or provide personal information.

What should I do if I receive a suspicious email?

If you receive a suspicious email, do not click on any links or provide any information. Instead, contact the company directly using contact information from their official website to verify the email's legitimacy.

Can clicking on a phishing link harm my computer?

Yes, clicking on a phishing link can sometimes install malware on your computer without your knowledge, even if you do not provide any personal information.

What is malware?

Malware is malicious software designed to disrupt, damage, or gain unauthorized access to computer systems. It can be installed through phishing links or attachments.

Quelques cas d'usages :

Corporate Email Security Training

Organizations can implement training programs to educate employees about recognizing phishing emails and the importance of verifying email sources. This can reduce the risk of data breaches and enhance overall cybersecurity.

Email Filtering Solutions

Businesses can utilize advanced spam filters to automatically detect and block phishing attempts, protecting sensitive information and reducing the likelihood of malware infections.

Incident Response Protocols

Companies can establish protocols for responding to suspected phishing attacks, including steps for reporting suspicious emails and procedures for securing compromised accounts.

Regular Security Audits

Conducting regular security audits can help organizations identify vulnerabilities in their email systems and improve defenses against phishing attacks, ensuring better protection of confidential information.

Public Awareness Campaigns

Organizations can run public awareness campaigns to educate customers about phishing tactics, encouraging them to be vigilant and report suspicious emails, thereby enhancing community cybersecurity.

Glossaire :

Phishing

A technique used by hackers to retrieve confidential information by impersonating legitimate entities, often through deceptive emails.

Malware

Malicious software designed to harm, exploit, or otherwise compromise a computer system.

Domain Name

The part of a network address that identifies it as belonging to a particular domain, often used to verify the legitimacy of an email sender.

Graphic Charter

A set of guidelines that dictate the visual identity of a brand, including logos, colors, and typography.

Spam Filter

A software tool that automatically filters out unwanted or harmful emails from a user's inbox.

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a technique commonly used by hackers to

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retrieve confidential information via emails.

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These are usually automatically filtered

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through your outlook email, but some

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may still manage to get to your inbox.

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So how do you recognize a fraudulent

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email to protect yourself from it?

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At first glance, phishing emails look like

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2 drops of water to conventional emails.

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Sometimes going so far as

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to take back the logo,

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an information of legitimate companies.

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However, it is common to find spelling

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and typing errors in the body of

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the text or a haphazard layout,

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or only partially taking up the

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graphic charter of the company

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that pretends to contact you.

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Also, pay attention to the

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sender's email address.

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The domain name is usually not

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exactly that of the company that says.

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It is contacting you.

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The senders name can also put the chip

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in your ear if it is made up of random

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letters and numbers, for example.

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Be even more wary if you are asked to

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click on the link to renew your account,

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confirm information,

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provide banking information, etc.

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Even if you do not go so far as to fill

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out a form and share personal information,

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simply clicking on the link can sometimes

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be enough to install malware on your

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computer without you even realizing it.

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If you have any doubts about the

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veracity of the email sent to you,

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please contact the company concerned using

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contact information from a secure source.

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He contact email or a phone

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number on their official website,

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for example.

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