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Teams - Reply to and react to a Teams conversation via email Tutorial

Reply to and react to a Teams conversation via email. The video shows how Outlook can notify you with an email when a Teams message arrives if Teams isn’t open, and how you can respond directly from the inbox. It demonstrates two actions: replying from the email, which sends the message back to Teams, and opening the conversation in Teams from Outlook. It also covers enabling notifications in team settings and choosing how often to receive missed-activity emails.

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Available in Microsoft365

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Microsoft Teams isn't open on your computer,

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you can still stay informed about and respond to conversations.

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Indeed,

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when a message is sent to you

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while Teams is not connected to your computer,

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the application automatically notifies you by email in Outlook.

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You can then reply to the conversation directly

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from your inbox without having to open Teams.

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For this to work,

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a notification must be enabled beforehand

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in the team settings.

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We will see at the end of the tutorial where this setting is located.

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For now,

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let's assume that it's already enabled

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and see what happens on the Outlook side

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here Teams is not open on the computer

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yet in Outlook we automatically receive an email from Microsoft Teams.

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This email takes up the message that was just sent in the conversation.

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It includes the name of the sender in our example Steven

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as well as the content of his message.

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This allows you to get acquainted with the exchange without switching apps.

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Below the message,

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two actions are proposed.

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The first,

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reply

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allows you to reply directly from Outlook.

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The second,

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access the conversation

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allows you to open the Microsoft Teams application

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to continue the exchange.

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Let's first see how to reply from Outlook.

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I click on reply

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and input field will then appear directly in the email.

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I write my reply to Steven

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and then I just click send

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automatically.

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Steven will receive my reply in his team's chat

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exactly as if I had written it from the app.

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The other option is to click on go to conversation.

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In this case,

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Outlook opens the Microsoft Teams app directly

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and takes you to the relevant chat.

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You can check the message received and see all the exchanges in the conversation.

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Now let's see how to activate this operation in order

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to receive these emails when an activity escapes you.

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Go to the team settings,

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then to the notification and activity section

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in the mail section,

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look for the option about missed activities.

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You can then choose how often you want to receive these emails

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as soon as possible,

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every 10 minutes,

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every hour,

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every 8 hours,

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or once a day.

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You can also disable this option completely

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if you do not want to receive these email notifications.

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With this integration between Outlook and Microsoft Teams,

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you can quickly reply to a conversation without interrupting your work and email,

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even when Teams isn't open on your computer.

Mandarine AI: WHAT YOU SHOULD KNOW

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