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Viva Engage - The role of an administrator Tutorial

In this video, you will learn about the role of an administrator in SharePoint and SharePoint Online.
The admin, defined by the global admin of the Office 365 Portal, is responsible for creating the first site collection and assigning owners.
Owners manage the top-level site and any future subsites, while members can modify documents and guests can only view the site.
The admin also has a watcher role, managing storage quotas, user profiles, default language, and external sharing settings.
Understanding the admin role will help you effectively manage SharePoint and its features.

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Description

Objectifs :

This document aims to provide a comprehensive overview of the advanced features and settings available to licensed administrators in Viva Engage, detailing how to manage users, customize the interface, and utilize analytics tools effectively.

Chapitres :

Introduction to Viva Engage Administration
As a licensed administrator, you have access to advanced features and settings in Viva Engage. This role allows you to manage users within your organization and customize the Viva Engage interface to meet specific organizational needs.
Accessing the Admin Center
To access the Admin Center, click on the three dots in the interface and select 'Admin' from the drop-down menu. This section is crucial for managing various aspects of your organization's Viva Engage experience.
User Management
Under the Setup and Configuration section, you can add or remove Company Communicators. These communicators are responsible for creating and managing campaigns and designating Readers within Viva Engage.
Tenant Settings
The Tenant settings allow you to modify key elements of your network, including: - Network name - Usage policy - Logo - Default language This section also enables you to manage and display certain aspects of analytics tools, such as audience analysis and campaign analysis.
Governance and Compliance
In the Governance and Compliance section, administrators can export data from a network or user, or for all users in the organization. You can specify the date range for the data you wish to obtain, and there is an option to include attachments, which allows you to obtain a list of file names or folders in their native format. Note that including external networks in the exported data is not available for networks in the European Union.
User Deletion and Management Settings
Administrators can delete users and access other management settings, such as Network Users, Content, and Security. This ensures that user management is streamlined and efficient.
Feature Management
In the Feature Management section, you can manage leaders' campaigns, storyline configuration, and rewards and recognition. You have the option to enable or disable the Leadership Corner, which is a space for viewing content published by leaders and communicators in your organization.
Utilizing the Analytics Tool
In addition to the Admin Center, administrators have access to the Analytics tool. This tool provides statistics and insights on personal posts, evaluates the success of campaigns, and assesses the performance of live question-and-answer events. Note that the data is updated every 24 hours, so it may not always be current.
Conclusion
Through the Admin Center, administrators can ensure effective and personalized management of the Viva Engage platform within their organization. They have complete control over platform configuration and management, allowing them to meet the specific needs of their organization.

FAQ :

What is the purpose of the Admin Center in Viva Engage?

The Admin Center allows licensed administrators to manage users, customize the interface, and control various settings and features within Viva Engage to meet organizational needs.

How can I manage users in Viva Engage?

Users can be managed through the Admin Center by adding or removing users, as well as accessing settings related to user roles and permissions.

What are Company Communicators?

Company Communicators are users designated to create and manage campaigns within Viva Engage, as well as designate readers for content.

Can I export data from Viva Engage?

Yes, administrators can export data for specific users or all users in the organization, specifying date ranges and including options for attachments.

What insights can I gain from the Analytics tool?

The Analytics tool provides statistics on personal posts, campaign success, and the performance of live question and answer events, updated every 24 hours.

How do I enable the Leadership Corner?

The Leadership Corner can be enabled or disabled in the Feature Management section of the Admin Center, allowing users to view content published by leaders.

Quelques cas d'usages :

User Management in a Large Organization

In a large organization, administrators can use the Admin Center to efficiently manage thousands of users, ensuring that each user has the appropriate access and permissions based on their role.

Campaign Management for Internal Communication

Company Communicators can create targeted campaigns to inform employees about new policies or events, utilizing the analytics tool to measure engagement and adjust strategies accordingly.

Data Compliance and Reporting

Organizations can utilize the Governance and Compliance section to export user data for audits or compliance checks, ensuring that they meet legal and regulatory requirements.

Enhancing Leadership Visibility

By enabling the Leadership Corner, organizations can enhance visibility of leadership communications, fostering a culture of transparency and engagement among employees.

Performance Evaluation of Communication Strategies

Using the Analytics tool, administrators can evaluate the effectiveness of different communication strategies and campaigns, allowing for data-driven decisions to improve future initiatives.

Glossaire :

Viva Engage

A platform designed for organizational communication and collaboration, allowing users to connect, share, and engage with content and colleagues.

Admin Center

A centralized interface for administrators to manage users, settings, and features within Viva Engage.

Company Communicators

Designated users within an organization who can create and manage campaigns and designate readers in Viva Engage.

Tenant settings

Configuration options that allow administrators to modify the network name, usage policy, logo, and default language for their organization.

Governance and Compliance

A section within the Admin Center that allows administrators to manage data export and compliance with organizational policies.

Analytics tool

A feature that provides statistics and insights on user engagement, campaign performance, and content effectiveness within Viva Engage.

Leadership Corner

A designated space within Viva Engage where content published by leaders and communicators is displayed.

Campaign analysis

The process of evaluating the effectiveness and reach of campaigns run within Viva Engage.

User management

The ability to add, remove, and manage users within the Viva Engage platform.

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