Be available, curious and open to improve your active listening and communication. Use synchronization, questioning and reformulation to bec...

Optimize your teleworkers' performance by focusing on commitment to objectives, impact and value. Become a facilitating and empowering manag...

Decipher the negative phenomenon of Groupthink. Promote diversity and constructive criticism by capitalizing on antagonisms and dispelling s...

Identify Covering requests that are detrimental to you and your colleagues. Talk it through and make informed decisions to create an authent...

Learn how to use the Appreciative Inquiry method in 5 key steps. Choose this positive, participative approach most often to support change a...

Create mutual commitment charters for improved interdepartmental cooperation. Encourage cross-functional cooperation, communicate between de...

Adopt the 5 attitudes to work towards inclusion in your organization! Be aware, attentive, curious, valuing and inviting to create a safe sp...

Use the DESC method (4-step constructive method inspired by Non-Violent Communication) to express your feedback and requests with great resp...

Manage your emotions and energy by discovering your 4 emotional elevators. Change levels with adapted choices and behaviors to improve your ...

Describe the present state and the desired state to define the expectations of change. Explore Dilts' logical levels to build the stages of ...

Use SWOT diagnostics. Identify the strengths, weaknesses, opportunities and threats of any project and transformation, to make the best deci...

Discover how conflict can be an opportunity to enrich everyone's perspectives, develop emotional intelligence and increase cooperation.