Outlook - Junk email Tutorial

In this video, you will learn about junk email in Microsoft 365. The video covers how to manage and prevent junk email in your Microsoft 365 account.
It provides tips and techniques to keep your inbox clean and avoid spam.
This will help you improve your email productivity and ensure that important messages don't get lost in your junk folder.

2:16
3459 views

Available in Microsoft365

Objectifs :

Understand how to manage junk email in Outlook, including adjusting spam filter settings, managing blocked and approved senders, and ensuring important messages are not lost.

Chapitres :

Introduction to Junk Email
Junk email, commonly known as spam, is a folder in your inbox that plays a crucial role in managing unwanted messages. The junk email filter in Outlook automatically identifies and moves potentially unwanted messages to this folder.
Understanding the Spam Filter
By default, the spam filter's protection level is set to 'No Automatic Filtering.' This means that while messages are evaluated based on domain names and email addresses in the Blocked Senders List, no automatic filtering occurs. You can adjust the filter to be more restrictive, which may intercept more unwanted messages but also increases the risk of legitimate messages being misclassified.
Adjusting Spam Filter Settings
To adjust the spam filter settings, follow these steps: - Navigate to the Home tab in Outlook. - Select 'Junk' and then 'Junk Email Options.' - In the window that opens, choose your desired level of protection: - **No Automatic Filtering**: Disables automatic filtering. - **Low**: Suitable if you receive few unwanted messages. - **High**: Recommended if you receive many unwanted messages, but check the folder regularly to ensure important messages are not misclassified. - **Safe Lists Only**: The most restrictive option, where only messages from approved senders are allowed.
Managing Approved and Blocked Senders
In addition to adjusting the spam filter, you can manage your lists of approved and blocked senders: - Use the other tabs in the Junk Email Options to manage these lists. - If you receive an unwanted message, you can add it to the Blocked Senders List by selecting the message and choosing the 'Block Sender' option from the Junk menu. - Conversely, if a wanted message is found in the Junk folder, select it and choose the 'Not Junk' option to ensure it is not moved there in the future.
Conclusion
Regularly managing your junk email settings in Outlook is essential to ensure that important messages are not lost. By understanding how to adjust the spam filter and manage sender lists, you can maintain a cleaner inbox and improve your email experience.

FAQ :

What is junk email?

Junk email, also known as spam, consists of unwanted messages that can clutter your inbox. These messages are often unsolicited and can include advertisements or phishing attempts.

How does the spam filter work in Outlook?

The spam filter in Outlook identifies potentially unwanted messages and moves them to the Junk Email folder. Users can adjust the filter's protection level to be more or less restrictive.

What are the different levels of protection for the spam filter?

Outlook offers several levels of protection for the spam filter: No Automatic Filtering, Low, High, and Safe Lists Only. Each level determines how aggressively the filter identifies and moves unwanted messages.

What should I do if a legitimate message is moved to the Junk Email folder?

If a legitimate message is found in the Junk Email folder, you can select it and choose the Not Junk option in the Junk menu to ensure it is not moved there in the future.

How can I add a sender to the Blocked Senders List?

To add a sender to the Blocked Senders List, select the unwanted message, go to the Junk menu, and choose the Block Sender option. This will automatically move future messages from that sender to the Junk Email folder.

Quelques cas d'usages :

Managing Unwanted Emails in a Corporate Environment

In a corporate setting, employees can use the spam filter in Outlook to manage unwanted emails effectively. By adjusting the filter settings, they can reduce distractions from spam while ensuring important communications are not missed.

Personal Email Management

Individuals can apply the knowledge of spam filtering to maintain a clean inbox. By regularly checking the Junk Email folder and adjusting the filter settings, users can ensure they only receive relevant messages.

Email Security Enhancement

Organizations can enhance their email security by utilizing the Blocked Senders List to prevent phishing attempts. By adding known malicious senders to this list, they can protect employees from potential threats.

Optimizing Email Communication

By using the Safe Lists Only option, businesses can ensure that only approved senders can reach their employees. This can improve communication efficiency and reduce the risk of spam-related issues.

Glossaire :

Junk Email

Also known as spam, junk email refers to unwanted messages that are often unsolicited and can clutter your inbox.

Spam Filter

A tool in email applications like Outlook that identifies and moves unwanted messages to the Junk Email folder.

Blocked Senders List

A list of email addresses or domain names that are marked to automatically send messages to the Junk Email folder.

Safe Lists Only

The most restrictive spam filter setting where only messages from approved senders are allowed, and all others are considered junk.

Not Junk Option

An option in the Junk menu that allows users to mark a message found in the Junk Email folder as legitimate, preventing it from being moved there in the future.

00:00:06

is a folder you should know in your inbox.

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The junk email filter in Outlook identifies messages

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that may be unwanted and moves them to that folder.

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By default the protection level of the spam filter

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is set to No Automatic Filtering.

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You can make the filter more restrictive

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to intercept more messages.

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However, the higher the level of protection

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the greater the risk that legitimate messages

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will be identified as unwanted and moved in this folder.

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In the Home tab select Junk and then Junk Email Options,

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In the window that opens

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you choose the level of protection you want.

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Although the no automatic filtering option

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disables automatic filtering,

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messages are always evaluated based on the domain names

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and email addresses in the Blocked Senders List.

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Low, if you do not receive a lot of unwanted messages

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or if you want to filter only messages that are very clear.

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High, if you receive a lot.

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But be sure to check this folder regularly

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to verify that a message you wanted to receive

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has not been moved by mistake.

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Finally, Safe Lists Only, is the most restrictive option.

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Any message that is not from a person

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on your approved sender list will be considered unwanted.

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You can also check this box if you want junk email messages

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to be deleted directly

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rather than being moved to the intended folder.

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The other tabs allow you to manage

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a list of approved senders or recipients, blocked senders,

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and email received in a different language

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that can be marked as undesirable.

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When you receive an unwanted message

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you can quickly add it to the Blocked Senders List

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so that it is immediately moved to the folder.

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Select it and then in the Junk menu

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choose the Block Sender option.

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On the other hand,

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if by mistake a message you want to receive

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comes to be found in this folder,

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you can in this menu choose the Not Junk option.

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Therefore, they will no longer be moved to this folder.

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