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Teams - Starting a Conversation Tutorial

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Available in Microsoft365

Objectifs :

Understand the differences between instant messaging and team discussions in Microsoft Teams, and learn how to effectively use the Chat feature for private communication.

Chapitres :

Introduction to Instant Messaging and Team Discussions
In Microsoft Teams, it's crucial to differentiate between instant messaging conversations and team discussions. Instant messaging is designed for private communication, while team discussions occur in channels that are accessible to all team members.
Using the Chat Tab for Private Conversations
The Chat tab in Teams allows users to engage in private conversations. These chats are not linked to any specific team discussions and are not stored in discussion channels. This feature is ideal for quick, one-on-one communication.
Starting a Conversation
To initiate a conversation with a colleague in Teams, you can either select their name from your contact list or use the button to create a new message. You also have the option to search for one or more individuals, as messages can be sent to multiple recipients.
Understanding Availability Indicators
When selecting recipients for your message, you will notice color-coded dots next to their names. These dots indicate their availability status, helping you choose the best time to reach out.
Sending Your Message
Once you have composed your message in the text box, click the send button to deliver it. After sending, you will receive notifications on your phone when you receive an instant message, and a number will appear on the Chat tab to indicate unread messages.

FAQ :

What is the difference between instant messaging and team discussions in Microsoft Teams?

Instant messaging allows for private conversations between users, while team discussions occur in channels that are visible to all members of the team, facilitating group collaboration.

How do I send a message to multiple recipients in Teams?

You can address a message to multiple recipients by searching for their names in the chat interface. Each recipient will be indicated by color-coded availability dots.

What happens when I receive an instant message in Teams?

When you receive an instant message, Teams will notify you on your phone, and a notification will appear on the chat tab indicating the number of unread messages.

Can I communicate privately in Teams?

Yes, you can communicate privately using the Chat tab, which allows for one-on-one messaging without affecting team discussions.

How do I know if a colleague is available to chat?

You can check the color-coded availability indicators next to a colleague's name to see if they are available, busy, or offline.

Quelques cas d'usages :

Private Communication Among Team Members

Use the Chat tab in Teams for private conversations with colleagues to discuss sensitive topics or quick questions without cluttering team channels.

Organizing Team Projects

Utilize team discussions in channels to keep all project-related conversations in one place, making it easier for team members to find information and collaborate effectively.

Real-Time Collaboration

Leverage instant messaging for real-time communication during meetings or brainstorming sessions, allowing team members to share ideas quickly and efficiently.

Managing Availability

Use availability indicators to determine the best times to reach out to colleagues, ensuring effective communication without interrupting their workflow.

Quick Responses to Urgent Queries

Instant messaging can be used to address urgent questions or issues that arise, allowing for immediate feedback and resolution.

Glossaire :

Instant Messaging

A form of real-time communication that allows users to send text messages to one another over the internet. In Teams, this is done through the Chat tab.

Team Discussions

Conversations that occur within designated channels in Microsoft Teams, allowing for organized discussions among team members.

Channels

Specific areas within Microsoft Teams where team members can communicate and collaborate on particular topics or projects.

Chat Tab

The section in Microsoft Teams where users can engage in private messaging with colleagues.

Availability Indicators

Color-coded dots that show the online status of team members, indicating whether they are available, busy, or offline.

Send Button

A button used to send messages in the chat interface of Microsoft Teams.

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It is essential to understand the

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difference between instant messaging,

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conversations and team

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discussions and channels.

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The messaging found in the Chat tab

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allows you to communicate privately.

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These conversations have no direct

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connection to Teams and are not

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stored in discussion channels.

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To contact a colleague in Teams,

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select them from the list or use

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the button to create a new message.

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You can search for one or more

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people as a message can be

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addressed to multiple recipients.

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color-coded dots indicate their availability.

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Then type your message in the text box.

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When your message is ready,

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use the send button.

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When you receive an instant message,

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Teams notifies you on your phone and

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a number appears on the chat tab.

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