Teams - Create a call group Tutorial

Unlock efficient communication in Microsoft Teams! This tutorial, titled 'Create a Call Group,' guides you step-by-step on setting up call groups, distributing incoming calls among team members, and customizing notification orders. Perfect for boosting telephony and discovery in your workflow. Don't miss out!

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Available in Microsoft365

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we will demonstrate how to create a call group in Microsoft Teams.

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This feature enables you to distribute incoming calls among multiple members,

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ensuring more efficient call management.

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To start,

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click on the 3 dots in the upper right corner of the team's window.

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Then select settings from the drop down menu.

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Next,

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select the calls tab on the left side of the screen.

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Scroll down to the manage call group section,

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then click on add a call group

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to initiate group setup.

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Once in the call group section,

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click on add group members.

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Enter the names of the colleagues you want to include in the call group.

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After adding members,

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you can define the order in which team members will receive calls.

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Select whether all members should be notified simultaneously

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or in a specific order.

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This allows you to customize how calls are routed within the group.

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And that's it.

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You now know how to.

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Create and configure a call group,

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add team members to the group,

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and

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set up the call reception order to fit your needs.

Mandarine AI: WHAT YOU SHOULD KNOW

RELATED COURSES This tutorial is part of the following courses

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Microsoft Teams Telephony - Mobile and Efficient Communication

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